California Traffic School Answers

Wait to receive your paperwork from the court. Most courts will mail you a courtesy notice about two to three weeks after you receive a ticket. This notice will inform you of the bail amount you must pay for the ticket as well as your traffic school eligibility. Most courts will charge an administrative fee to allow you to complete traffic school in addition to the bail amount. Make sure to pay the required fees by your courts payment due date. It is important to take care of your court obligations before starting any of our programs.

TrafficSchool.com is a DMV licensed traffic violator school (TVS# E1393) and TrafficSchool.com's course in California is DMV approved and accepted by ALL counties and courts. You may contact our office at 1-800-691-5014 to verify or simply click on the following link to view our official DMV license. VIEW DMV LICENSE

Each court charges an additional fee to allow you to attend a traffic school or home study program. This is separate from any of our charges. If you do not pay this fee to the court, then the court will not accept your certificate of completion from us. All traffic schools including classroom, home study or Internet courses will charge separate additional fees.

You should make every attempt to complete your online traffic school course at least a couple days before your due date. Your court will give you ample time (generally 30-90 days) to complete your traffic school, but we recommend finishing your course as soon as possible. If your due date is soon approaching, we offer a rush processing service for your certificate for an additional charge. You may request this option when you pay for your course.

The total price for our California online traffic school course is as low as $19.95 including tax, certificate processing, shipping and handling. For an additional charge you may choose to have your certificate delivery expedited with RUSH processing.

Our Website is completely secure. TrafficSchool.com uses the latest security technologies including SSL (secure socket layer) protection. Remember, we will not share your information with anyone, except with your court (or court assistance agency contracting with your court) for proper paperwork processing. Please view our privacy policy for details.

That's OK. You can complete our traffic school program using virtually any computer with Internet access. Take the course at your local public library, at school, a cyber café, at work (make sure this is acceptable with your employer) or at your friend's house. While this is a homestudy program, some people are on the move and use different systems. Most computers and browsers available can use TrafficSchool.com's course, but optimal performance will be achieved with the most recent versions of Google Chrome, Safari, FireFox, or Microsoft Edge. Here are links to several browsers that our course has been tested in:

If you are using Google Chrome: please upgrade your browser at https://www.google.com/intl/en/chrome/browser/.

If you are using Microsoft Edge: please upgrade your browser at https://www.microsoft.com/en-us/edge.

If you are using Mozilla Firefox: please upgrade your browser at https://www.mozilla.org/en-US/firefox/all.html.

**Workbook Traffic School Alternative**

As an alternative to taking an online traffic school program, we also have a workbook traffic school program available. The 'TrafficSchool.com - Workbook Course' will also satisfy your traffic school requirements in California. Our workbook is very similar to our online course. It is similar to a short magazine and is easy reading covering a wide range of traffic safety topics and techniques. If your job or lifestyle requires a lot of traveling, the workbook would be a great alternative to any traffic school course. You may order a workbook course online or you can call us toll-free at 1-800-691-5014 to place your order.

We use e-mail for much of our correspondence and you'll need an e-mail address for log-in purposes. If you do not have your own e-mail address then you may use a friend's (make sure to get permission) or you can obtain free e-mail services through a number of different websites, such as www.gmail.com, www.hotmail.com, or www.mail.yahoo.com.

Yes. You may complete the entire online course, with the exception of the final exam, prior to paying. If you prefer, you may send us a check or money order instead of using a credit card, and once we receive it, we will give you access to the final exam. Remember that access to the final exam will not be granted until payment is received. If you prefer, you may also call us toll free at (800) 691-5014 and speak with one of our customer service representatives. They will take your payment right over the phone and give you immediate access to the final exam. TrafficSchool.com's friendly and knowledgeable customer service representatives are available on Monday-Friday from 9 a.m. to 6 p.m to assist you. We are also available after hours by email.

California Vehicle Code states that you may only attend traffic school once every eighteen months. The eighteen months is calculated from the date you received your first citation to the date you received your next one. It is your responsibility to make sure that you qualify with the court.

If you hold a commercial driver license and the traffic violation occurred in a non-commercial vehicle, then you may be eligible to take traffic school. The conviction may still appear on your driving record and count as a point for the violation. However, once you have completed the traffic school course and your certificate of completion has been processed by the court with the DMV, you will need to contact your local DMV Driver Safety Unit (DSU) in order to get the point masked from your record. Also, the driver/student must contact the DSU for clearance. Someone else cannot call on your behalf. You can find your local DSU at https://www.dmv.ca.gov/portal/driver-education-and-safety/driver-safety-offices/ and contact them.

Our online traffic school course is self-paced. This means that if it takes you a little longer to read the material and answer questions, then you can take your time. We do recommend taking your time and absorbing all the material. This will make the testing process much easier and smoother for you. Remember that you will be allowed to review all course material while you are taking the quizzes and final test.

Of course! We recommend reviewing all course material before testing. While taking each test you will be able to go through all course material specific to the questions you are answering. You have the benefit of reviewing all material before and during the answering of all questions.

Not unless you want to. Our traffic school courses are completely self-paced, which means that you can finish them during one sitting or you can stop and start back up when you please. It's entirely up to you. If you have a deadline coming up and need to get it done in one day, you can. If you have several months left before your due date, then you can complete a section a week. We have built this flexibility into our courses so that you can choose exactly how much time it will take you to complete.

Each time you complete one of the seven sections, your online course status will be saved. When you want to re-enter a course in progress, simply go to our homepage at www.trafficschool.com and click on the Student Login button on the navigation bar. For access to the course, you will be prompted to enter your driver's license number and email address used during registration.

When registering you must accept a user agreement that states that you will complete all the course materials on your own. You may not have a friend or family member answer any course questions for you. If you are having problems understanding the material, you may e-mail us at info@trafficschool.com or you may call us toll free at 1-800-691-5014. Our friendly and knowledgeable representatives are here to assist you.

Whichever course you choose, whether it is online or homestudy traffic school, you must always take and pass a test. Although highly unlikely, there is the possibility of failing. In our course, you have the benefit of reviewing all material before answering of any questions. The answers to all questions are within the course material. In addition, during the quizzes and final exam, there is a study guide with course material specific to the questions you are answering. Just click on the little "Study Guide" icon in the upper right hand corner of your quiz/exam, and the Study Guide will open in another window so you can review the material while answering the questions. Most students pass on the first try so don't worry. If you are having problems understanding the material, you may e-mail us at info@trafficschool.com or you may call us toll free at (800) 691-5014 and speak to one of our friendly traffic violator school instructors. Remember: TrafficSchool.com's Money Back Guarantee - If you don't pass, you don't pay!

Each court has a different policy regarding extensions. You must contact your court for this information. It is best to call or write your court prior to your due date passing or as soon as you think you may not be able to finish your traffic school course on time.

With our standard processing, all traffic school completion certificates are submitted electronically to the court within 3 business days of your course completion. To have your certificate submitted electronically within 1 business day of your course completion, please choose rush processing.

Yes, TrafficSchool.com offers rush processing for your certificate if you complete your course Monday through Friday by 2pm PST (5pm EST). Your certificate of completion will be sent out the same day with rush processing. When you purchase your course or after you have completed your course, you will be able to specify if you want rush processing at that time. There is an additional fee for this service.

Once you complete the traffic school course we will electronically submit your certificate of completion electronically to the court within 72 business hours. Once your certificate information is retrieved by your court, they will mark it as received and electronically process your completion with the DMV so the ticket will be hidden as a point on your record. For large courts, the completion processing can take several days to weeks. The exact time frame for this process depends on each individual court, so be patient. If you have completed your course prior to your due date, you have nothing to worry about.

All commercial drivers must go through an extra step. Once your court has fully processed your ticket with the DMV, you will need to contact your local DMV Driver Safety Unit (DSU) in order to get the point masked from your record. Also, the driver/student must contact the DSU for clearance. Someone else cannot call on your behalf. You can find your local DSU at https://www.dmv.ca.gov/portal/driver-education-and-safety/driver-safety-offices/ and contact them.

Drivers with a current CA driver's license and 55 years old or older, finishing our Online Mature Driver Improvement Class will be eligible for an auto insurance discount.

Approved by the Department of Motor Vehicles pursuant to Section 1675 of the Vehicle Code. California State Approved (Provider ID: M0335)

California Mature Driver Initial Course - $19.95

California Mature Driver Refresher Course- $17.95

If this is your first time taking a CA Mature Driver course then you must complete the Initial Course. If you already took a CA Mature Driver course and the certificate is still valid or it has been no more than one (1) year since your certificate expired, than you are eligible for the Refresher course.

The Initial Mature Driver Improvement course is 6 hours, or 400 minutes. The Refresher Mature Driver Improvement course is 4 hours, or 240 minutes. Both courses are available 24 hours a day and 7 days a week. You will have access to either course for 6 months after registration.

Save up to 15% on motor vehicle liability insurance for 3 years. The amount of discount you will receive depends on your insurance company.

The course consists of reading chapters, watching short animations, answering quiz questions and passing the final exam. You can start and stop as you like, or take the course in one sitting. You have 6 months complete all the material.

To log into your California Mature Driver course, click here.

Your completion certificate will be sent to you via first-class mail to the address you provide in registration.

You need to be at least 15 ½ years old to apply for a learner's permit in the state of California.

If you are a high school student you can begin our online drivers ed course prior to 15 ½ years old, but remember, you can't apply for a CA learner's permit until you have turned 15 ½. It is strongly suggested that you be at least 15 years of age before starting your online course so that you will better retain the information garnished from the course material (which you will need when you take the written test at the California Department of Motor Vehicles (DMV) for your learners permit).

The total price for our California drivers ed course is now only $39.00 including tax, 24-hour certificate processing, all necessary DMV certificates and shipping and handling.

Drivers Ed Direct is a DMV licensed driving school and will be able to fulfill all DMV requirements necessary to obtain a learner's permit and driver's license.

Yes, you can take the course without using a credit card. Drivers Ed Direct allows you to complete the entire driving school course prior to paying, with the exception of the final test. Drivers Ed Direct accepts checks or money order instead of using a credit card. Remember that access to the final exam will not be granted until payment is received. If you prefer, you may also call Drivers Ed Direct toll free at (800) 728-1048 and speak with one of their customer service representatives. They will take your payment right over the phone and give you immediate access to the final exam. Drivers Ed Direct's friendly and knowledgeable customer service representatives are available on Monday-Friday from 9 a.m. to 6 p.m. PST to assist you.

Our online drivers ed program is entirely self-paced. If you are a slower reader and it takes you a little longer to cover the material and answer questions, then you can take your time. If you are a quick study, then your pace will not be restricted. We suggest taking your time and absorbing all the material in the amount of time right for you and your learning ability. One thing is for sure; we do not put time restraints on our online programs. A time restricted course would make you spend a predestinated period of time on a lesson before allowing you to move forward.

Our online California Drivers Education course is only state approved for California at the time being.

Because we use e-mail for much of our correspondence, you'll definitely need an e-mail address when you login. If you don't have your own personal e-mail address then we suggest getting one using one of the many free e-mail providers. Some email providers that offer free email accounts include www.hotmail.com, www.gmail.com, and www.mail.yahoo.com.

Our Website is completely secure. Both TrafficSchool.com and DriversEdDirect.com uses the latest security technologies including SSL (secure socket layer) protection. Remember, we will not share your information to anyone, except DriversEdDirect.com and the California DMV. Please view our privacy policy for details.

Though it is very unlikely, there is the possibility you will fail the test. Fortunately with our course, you have the advantage of reviewing all course material prior to answering any of the questions. Furthermore, the answers to all test questions are contained within the online course. Another benefit of our course is your ability to re-take the test if you don't pass on your first attempts. Having problems understanding the material? You can e-mail Drivers Ed Direct at info@driverseddirect.com or you may call toll free at (800) 728-1048.

Unless otherwise specified, all driver education completion certificates are shipped via First Class Mail (USPS). However, you may choose to have FedEx 2-day or FedEx Overnight shipping to expedite your certificate delivery. You will be given the option for your certificate delivery while you register for the online course.

Every time you finish one of the sections, your course status will be saved. When you want to re-enter a course in progress, simply go to the DriversEdDirect.com login page and enter your username and password.

You can pay for the course online after you have registered. You must obtain your parent or guardian's permission and have them assist you when paying for the course. If you'd like to do a free trial you can take the entire course, less the final exam, without payment. However, once you reach the final exam you will need to pay to continue the course. The final exam is required to obtain your certificate of completion. You also may pay over the phone by calling us with your credit card information, or you may send us a check or money order via mail.

Yes we can, simply call Drivers Ed Direct toll free at (800) 728-1048 or email info@driverseddirect.com to request your password.

It's up to you. Our online courses are self-paced, meaning you can finish them during one session or you can stop and start back up when you please. It's completely up to you. If you need to get it done in one day, go ahead. If you have several weeks or months left before you need to be done, then you can complete a section over several days or weeks. We built this flexibility into our courses so you would have the convenience to choose exactly how much time it will take you to be finished.

Take as much time as you need to complete the course, but we suggest completing your course in a timely fashion.

The only responsibility of your parent or guardian concerning the online course is this: They must accept that they will supervise you completing all program testing without any outside help.

Just pick up the phone and call Drivers Ed Direct toll free at 800-728-1048. One of our helpful and knowledgeable representatives will assist you.

Though it is very unlikely, there is the possibility you will fail the test. Fortunately with our course, you have the benefit of reviewing all course material prior to answering any of the questions. Also, the answers to all test questions are within the online course. Another benefit of our course is your ability to re-take the test if you don't pass on your first attempts. If you're having problems understanding the material, you can e-mail Drivers Ed Direct at info@driverseddirect.com or you may call toll free at (800) 728-1048.

Once you finish the online course, DriversEdDirect.com will process and send your completion certificate within 1 business day via the delivery method of your choice (you chose a delivery method when you registered). If you selected standard delivery, please allow 1-5 business days to receive your certificate in the mail.

Simply take the certificate to your local CA DMV so you can take a traffic laws and sign test. If you pass the traffic laws and sign test at the DMV (and meet all other DMV requirements), you will receive your learner's permit.

There will be a $25.00 processing fee to have another certificate of completion sent. A letter signed by a legal parent or guardian is required to get a second completion certificate when the first certificate is lost or misplaced.

For links to your local California DMV and a complete list of what you'll need, please visit DrivingLinks.com. DrivingLinks.com offers helpful information and links directly to your California DMV and CA Driver Handbook.

Our online classes adhere to the basic outline of reading, interactive lessons and section quizzes, followed by a final exam. Each course can differ in regards to length, number of chapters, time prerequisite and final exam requirements set forth by each state.

The FAQs on this page relate primarily to the TrafficSchool.com Website and courses. Please note that some or all of TrafficSchool.com's pricing, procedures, or other information may be different from that of our partner companies and their Websites and courses. For information or FAQs regarding a partner Website, please consult that Website directly.

Unless otherwise specified, students have three payment options; with a credit card on our secure website, with a credit card over the phone with a customer service representative, or you can send a check or money order in the mail.

Not unless you want to. Our courses are completely self-paced, which means that you can finish them during one sitting or you can stop and start back up when you please. It's entirely up to you. If you need to get it done in one day, you can. If you have several months left before you need to finish, then you can complete a section a week. Our program will always keep track of the time spent on each section when you save & log off. When re-entering your course, you will always start where you left off (rounded to the nearest minute) where you last logged off the course. We have built this flexibility into our course so that you can choose exactly how you want to complete the course.

Solution - We do not put ads within our course content. If you experience pop-up ads while taking our course, your computer most likely has adware installed or a virus. The following are links for free downloadable antivirus software that may be able to assist you in getting rid of pop-up ads.

To download AVG Free: http://free.avg.com/.

To download Ad-Aware Free: http://www.lavasoft.com/.

To download Malwarebytes Free: http://www.malwarebytes.org/.

Solution - Upgrade your browser! You may not have the latest version of your current browser or you may be using an out-dated browser that is no longer supported. Here are links to several browsers that our course has been tested in:

If you are using Google Chrome: please upgrade your browser at https://www.google.com/intl/en/chrome/browser/.

If you are using Microsoft Edge: please upgrade your browser at https://www.microsoft.com/en-us/edge.

If you are using Mozilla Firefox: please upgrade your browser at https://www.mozilla.org/en-US/firefox/all.html.

Solution- If you are using AOL as your Internet service provider, you will have activity requirements while online. During some of the longer sections requiring more reading, there is a chance AOL will knock you off-line unless you remain interactive with AOL. Do not leave the screen alone for any great length of time...remain interactive with the screen.

Solution- In order to better diagnose what specific problem or error is causing this message to appear, please make the following settings changes in your browser so you can pass along some very useful information to us.

1. Open Internet Explorer

2. Click at the top Tools

3. Select Internet Options

4. Click the Advanced Tab

5. Scroll down a few items and see under the Browsing section (should be second section)... Please uncheck the box for Show Friendly HTTP Error Messages

6. Click Apply and close (ok)

Now, please try whatever feature again and see if the error or warning notice continues to appear. However, now the page should display a detailed error message that you can copy and paste and send to us to better diagnose the problem.

Solution - These types of problems could be caused by a number of different things, but they ARE NOT caused by simply going to our website. These are problems caused by your computer. For example, you may have too many programs open at the same time or you may not have enough memory left in your hard drive. To solve these types of problems, please refer to your computer manufacturer's tech support phone number or help guides.

Solution - If the 'Course Status' page doesn't reflect your progress throughout the course, first try clicking the Refresh or Reload button on your browser. If this doesn't work, please log off and end your connection to the Internet. Connect back on to the Internet and log back into www.trafficschool.com and click on Student Login from the navigation bar. This should refresh your online traffic school session and reflect your progress.

Solution -

• If you have paid for the traffic school or drivers education course online with a credit card and your payment was accepted successfully, you will be sent a payment confirmation by email with an Order ID#. You will also be taken to a screen that will show the Order ID# on screen when payment has been accepted. If the 'Course Status' page does not reflect your payment, please log off and end your connection to the Internet. Connect back on to the Internet and log back into www.trafficschool.com and click on re-enter course from the navigation bar. This should refresh your session and reflect your payment.

• If you have paid for your online course by telephone with a credit card, please note that final exam access is given during normal business hours and may take some time pending credit card authorization. You will receive a payment confirmation email when your credit card has been processed and you have been granted access to the final exam.

• If you paid by check or money order through the mail, we have not received your payment yet. All mailed payments are processed on the same day received. We do not wait for checks to clear before granting access to the final exam.

Solution - Be Patient! Due to Internet traffic, it sometimes may take 1-2 minutes for credit card authorizations to be completed and processed. This is not unusual. Please wait until your browser screen prompts you to continue. Do not click on the payment button more than one time because your credit card may be charged for each click. TrafficSchool.com has taken the necessary steps to curb this problem from occurring, but clicking the payment button multiple times can trigger this. If the page seems to be stuck and not responding, please log off and end your connection to the Internet. Connect back on to the Internet and log back into www.trafficschool.com and click on Student Login from the navigation bar. This should refresh your session and reflect your payment. If you have paid, but not received the payment confirmation email nor your Order ID# then the payment was not accepted and you must try again.

When you want to re-enter a course in progress, simply go to our homepage at www.trafficschool.com and click on the Student Login button on the navigation bar. For access to the online traffic school course, you will be prompted to enter your driver's license number and email address used during registration.

Solution- Please make sure that you are entering a valid email address. When entering your email address be sure that you are not entering any spaces between letters. Also, do not put the letters 'www.' before your email address. You must also enter the '@' (at) symbol after your username followed by .com, .net, or .org. Lastly, some email addresses have an '_' (underscore) symbol, this is located on your keyboard to the right of the '0' (zero) key by pressing the shift key and '-' (minus) key at the same time.

Solution - Make sure that the URL at the top of the screen reads exactly as follows: www.trafficschool.com.

Make sure that you originally registered with TrafficSchool.com. It is our policy to send confirmation emails to you when you register/enroll for the online course, make a payment, and complete the program. Check your email box for these confirmation emails to ensure that you have contacted the correct company. If you do not have a confirmation email from TrafficSchool.com, you have registered with another company.

If you are positive that you have registered with TrafficSchool.com, but the login/re-enter procedure is not working, it is because you are entering either your driver's license number and/or email address different from what you originally registered with. You will need to re-enter your information exactly as you registered including all letters, numbers, expiration dates, spaces in driver's license, etc. so long as you entered it during registration. The confirmation email that is sent when you enroll will have your information listed for re-entry purposes. Please refer to this email for assistance.

A common error when trying to re-enter your course is typing the letter 'O or o' instead of the number '0' (zero) or vice-versa for the driver's license # or e-mail address. When typing in your driver's license # or e-mail address, this re-entering function is not case sensitive (you may replace a lower case 'o' with a capitol 'O'), but it will not let you substitute a letter 'O or o' for the number zero '0'.

Go to the Settings option on your devise. Under Settings select "Safari" and then turn OFF private browsing. After you do this return to TrafficSchool.com's Course Login. You may need to refresh the page. You should now be able to login to your course.

iPhones and iPads with iOS7: To get to the Private browsing On/Off option, tap the new tab button (looks like a plus (+) sign), and then tap the "Private" button located in the bottom left corner of the screen. You may need to re-enter our web address (www.trafficschool.com) into this new tab with the Private browsing turned off. You should now be able to login to your course.

To read more about how to turn off your Private Browsing, click here to visit the Apple Support page about Private Browsing.

We assure you that any information you send to TrafficSchool.com while you are logged into your account area of TrafficSchool.com is completely secure and private. This includes your personal information such as your email address, driver's license number and any other account information as well as any financial information, such as your credit card number or related information that you transmit to TrafficSchool.com via our web site. You can tell that you are in a secure environment when the beginning of the Internet address near the top of your browser bar changes from http:// to https:// . The 's' means that you are in a secure area of the website. Most browsers show a locked padlock graphic in the lower right corner when you are in a secure environment. However, if the padlock graphic is not present for some reason and the address begins with https, you are still in a secure area of the website.