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Courts Never Received Traffic School Certificate

Insurance Increase

- question from 3/30/2020 by Gordon, filed under Insurance Increase and DMV Driving Record

Can you please look into the matter ASAP and help me resolve with the courts? I heard you guys are good at figuring the court issues out.

Hello,

Our insurance company contacted us for our bill that was tripled due to the fact that they NEVER received the certificate of completion from the DMV. We have an e-mail from you that I completed your online course but the completion certificate was never received by the court. The ticket was in Imperial County and the court where we paid the ticket is Winterhaven. Please look into this the case # is WII******. Thanks.

TrafficSchool.com Says

Good Afternoon Gordon-

Thank you for choosing TrafficSchool.com for your traffic safety needs. Provided below are the timestamps of your electronic certificate in the DMV system. We just spoke with the court at (760) 482-2200 and the clerk confirmed they received and processed your certificate with the DMV on 2/25/20**. The clerk suggested you obtain a copy of your driving record to confirm what exactly is showing as it should not be for this ticket.

Do you have a copy? If not, you can obtain one online at the following link:
https://www.dmv.ca.gov/portal/dmv/detail/online/dr

Traffic Violator School Details:
TVS Name: TRAFFICSCHOOL COM INC
TVS License Number: E1393
Course Completion Details:
Sequence Number: 60*****
Status Code: VIW
Last Name: ********
First Name: Gordon
Reference Number: WII******
Course Completion Date: 02/22/20**
Court Code: 13450
TVS Submitted Time: 02/24/20** 12:46:32
Court Viewed Time: 02/25/20** 10:02:51

Please let us know if you have any further questions. Have a good day from TrafficSchool.com-TVS #E1393.

* This question and answer may have been modified to remove any identifying personal information of the person asking the question.
** The information contained within this FAQ is up to date as of 3/30/2020. We always recommend that you get the latest information available by contacting TrafficSchool.com, the DMV, or Court directly.

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