Florida Traffic School Answers
Search Florida FAQs
Finding help with our Florida FAQs is easy. Simply locate the Florida course you have a question about and click to view a list of well-organized Q and A's. If you can't find an answer to your Florida question below, you can always contact us or call us toll free at 800-691-5014. A visit to the Florida Department of Highway Safety and Motor Vehicles website (http://www.myflorida.com/) can also be very helpful.
- Search Florida FAQs
- Florida 4 Hour Traffic School
- Before You Register
- Please explain how the Internet course works if I have received a ticket?
Our 4-hour state approved Internet Basic Driver Improvement (BDI) and Traffic Collision Avoidance Course (TCAC) courses can be taken from any computer with Internet access allowing you to work at your own pace. You can register for these Florida traffic school courses online through our secure server processing forms. You will read 7 sections and then take a final exam. Upon successfully completing the final exam, we will send a certificate of completion directly to the student.
The total price of the traffic school course is only $19.00 including tax, and your DHSMV approved completion certificate. You can pay for your course online with a credit card through our secure server processing form, call us at 1-800-691-5014 and pay with credit card over the phone or you can send in a check or money order. Once you've registered for the traffic school course, you will be given the opportunity to choose which payment option you prefer.
Generally, you have 30 days to pay your traffic ticket. From the day you pay your ticket you usually have either 60 or 90 days to complete traffic school, depending on the court in which you received your moving violation. You should contact the county clerks office where you received the ticket to find out exactly what the rules are in that county.
Yes, our Internet traffic school course is approved by the state in all 67 Florida counties by the Department of Highway Safety Motor Vehicles (DHSMV). If you received a traffic ticket in the state of Florida, you can sign up for our course now.
Our Website is totally secure. TrafficSchool.com uses the most up-to-date security technologies including SSL (secure socket layer) protection. Keep in mind, we will not share your information to anyone, except your court and the DHSMV. Please view our privacy policy for details.
- Taking the Course
- How long will the online traffic school course take?
All Florida 4-Hour Traffic School programs, regardless of being online or in-person, are required to take a minimum of 4 hours to complete. The Department of Highway Safety Motor Vehicles (DHSMV) regulates this requirement.
Not unless you want to. Our traffic safety courses are completely self-paced, which means that you can finish them during one sitting or you can stop and start back up when you please. It's entirely up to you. If you need to get it done in one day, you can. If you have several months left before you need to finish, then you can complete a section a week. Our program will always keep track of the time spent on each section when you save & log off. When re-entering your course, you will always start where you left off (rounded to the nearest minute) where you last logged off the course. We have built this flexibility into our course so that you can choose exactly how you want to complete your traffic school course.
Whichever traffic school course you choose, you must always take and pass a test, however, with the TrafficSchool.com Florida traffic school course, we allow you multiple chances to re-take the test questions. Also, you have the benefit of reviewing all material before answering any questions. If you are having problems understanding the material, you may e-mail us at info@trafficschool.com.
- When You Finish
- When will I receive my certificate?
Certificates of completion are processed within 3 court business days upon your completion of the Florida traffic school course.
Certificates are sent via First Class Mail to the student. For Certificates sent via First Class Mail expected delivery is 7-10 business days after shipping.
TrafficSchool.com offers rush processing for your certificate. If you choose rush processing and you complete your course Monday through Friday by 5PM EST your certificate of completion will be sent out the same day of course completion via the delivery method chosen or required by your court. If you choose rush processing and you complete your course after 5PM EST or on Saturday or Sunday, the certificate will be sent the next business day via the delivery method chosen or required by your court. You will be able to specify if you want rush processing when you purchase your course or after you have completed your course. There is an additional fee for this service.
We offer 3 delivery upgrade options. Additional fees will apply.
E-mailed DHSMV Certificate of Completion (Accepted by the Court): Get your official completion certificate e-mailed to you and print it yourself!
Fed-Ex Next Day: Guaranteed next business day delivery after shipping with online tracking of certificate shipment.
Fed-Ex 2-Day: Guaranteed 2-day delivery after shipping with online tracking of certificate shipment.
For Fed-Ex: Shipments will not be delivered on Saturdays or Sundays. If you would like Saturday Fed-Ex Delivery, please call our customer service staff at 1-800-691-5014 before 5PM EST on Friday. Additional charges will apply for Saturday delivery.
- Florida 8 Hour Judge Ordered Traffic School
- Before You Register
- Is your course approved for Florida?
TrafficSchool.com has teamed up with American Safety Council to bring you FL DHSMV approved courses.
If you are directed by a judge to complete an 8-hour Intermediate Driver Improvement course you are most likely looking for our 8-hour judge ordered course. Be sure to read your court papers closely to verify which course you need.
Our 8 Hour Judge Ordered Course is $59.00
The Judge Ordered course is an 8 hour timed course.
- Taking the Course
- Where do I login to my course?
To log into your Florida 8 Hour Judge Ordered Program, click here.
- When You Finish
- What if I need my certificate sooner?
Once students have passed the final exam, their certificate of completion will automatically be processed. Rush certificate options will be available at the end of the course. Customer may choose an email option for $9.95 to receive it faster. We will fax this certificate at no charge 24/7. They may also choose one of your FedEx options at a fee.
- Florida 12 Hour ADI Traffic School
- Before You Register
- Is this an approved course?
TrafficSchool.com has joined forces with American Safety Council to provide you with FL DHSMV approved courses.
Our 12-hour Advanced Driver Improvement Course is $63.00
Our 12-hour Advanced Driver Improvement course is for the reinstatement of a suspended or revoked license.
Our affiliate American Safety Council is state approved by the Florida Department of Highway Safety and Motor Vehicles.
The Advanced Driver Improvement course is an 12 hour timed course.
- Taking the Course
- Where do I login to my course?
To log into your Florida 12 ADI Program, click here.
- When You Finish
- How long will it take for me to receive my certificate?
Once students have passed the final exam, their certificate of completion will automatically be processed. Rush certificate options will be available at the end of the course. Customer may choose an email option for $9.95 to receive it faster. We will fax this certificate at no charge 24/7. They may also choose one of your FedEx options at a fee.
- Florida Mature Driver Improvement (for Seniors)
- Before You Register
- Is there an age requirement for this course?
If you are over the age of 55 and have a Florida driver's license then you're eligible for this course.
No matter who your insurer is, they are state mandated to reduce your auto insurance premiums for the next three years if you complete an approved mature driver course. The amount of discount will vary with each insurer, so you may want to speak with your insurer to see exactly how much you can save.
The entire course, including your completion certificate, costs $14.95.
This course is a 6-hour online accident prevention course.
This course is fully approved by the Florida Department of Highway Safety and Motor Vehicles.
- Taking the Course
- Where do I login to my course?
To log into your Florida Mature Driver Course, click here.
Once you register for the course, you can start right away or wait until it is convenient for you. Read through the course material and take section quizzes. At the end of the course you take a final exam.
- When You Finish
- What happens when I finish the course?
The completion certificate is mailed to the student and their insurance provider. You may choose an email option for $9.95 to receive it faster. We will fax this certificate at no charge 24/7. They may also choose one of your FedEx options at a fee. Regular postal mail takes 5-7 business days to receive.
- Florida First Time Driver Ed
- Before You Register
- Who's required to complete the Florida first time driver traffic law and substance abuse course?
If you want your learner's drivers license, regardless of age, the state of Florida requires you take this drivers education course. In short, all new drivers must take a first time driver traffic law and substance abuse course.
The total cost of the online course is only $19.00. This price includes the online education course, tax, and automatic electronic reporting of your completion certificate to DHSMV (Department of Highway Safety and Motor Vehicles).
In the state of Florida, you must be at least 15 years of age.
Yes. According to Florida rules, you can be 14 ½ years old when starting this drivers ed course. But remember, you cannot apply for a learner's license until your 15th birthday.
Yes, our online drivers ed course is approved by the DHSMV (Department of Highway Safety and Motor Vehicles) and can be completed to satisfy your first time driver traffic law and substance abuse course requirement for every city and county in the state of Florida.
Our Florida first time driver traffic law and substance abuse course can be completed from any MAC or PC with Internet access. Because it is online, you can do the course from where you want and at your own pace. You can sign up for the course online through our very secure server processing forms. To complete the course, you'll read chapters and then take a final exam. When you pass the final exam your completion certificate will be reported to the DMV office electronically immediately after you're done with the program. You will also receive a copy for your record.
Yes, our website is completely secure. DriversEdDirect.com uses the latest security technologies, such as SSL (secure socket layer) protection. Your information won't be shared with anyone, except the Florida DHSMV. View our privacy policy for more details.
- Taking the Course
- How many hours will the online course take to complete?
The Department of Highway Safety and Motor Vehicles (DHSMV) requires the course take 4 hours to complete. All first time driver courses (both online or in-person) are mandated to take 4 hours to finish.
It's up to you. Our course is self-paced, which means that you can finish it during a single sitting or stop and start back up when you choose. We will always keep track of the time spent on each chapter when you save & log off. When you log back in, you start right where you left off, rounded to the nearest minute.
Although improbable, there is the possibility of you failing the test. In the event you do fail, we allow you multiple chances to take the test questions over. Also, in our course, you have the benefit of reviewing all material before answering any questions. In addition, the answers to all questions are within the course material. If you are having problems understanding the material, you may e-mail us at info@driverseddirect.com.
- When You Finish
- When and how will I receive my completion certificate?
Your completion certificate will be reported to the DMV office electronically immediately after you're done with the program. Your local DMV office will have this info and you just give them your name and they will already know that you completed.
- Search General Course and Tech Support FAQs
- General Questions
- Course Specifics
- What is the course like?
Our online classes adhere to the basic outline of reading, interactive lessons and section quizzes, followed by a final exam. Each course can differ in regards to length, number of chapters, time prerequisite and final exam requirements set forth by each state.
- Disclaimer
- Information or FAQs regarding a partner Website.
The FAQs on this page relate primarily to the TrafficSchool.com Website and courses. Please note that some or all of TrafficSchool.com's pricing, procedures, or other information may be different from that of our partner companies and their Websites and courses. For information or FAQs regarding a partner Website, please consult that Website directly.
- Payment
- How do I pay for the course?
Unless otherwise specified, students have three payment options; with a credit card on our secure website, with a credit card over the phone with a customer service representative, or you can send a check or money order in the mail.
- Time Required
- Do I have to complete the entire course all at one time?
Not unless you want to. Our courses are completely self-paced, which means that you can finish them during one sitting or you can stop and start back up when you please. It's entirely up to you. If you need to get it done in one day, you can. If you have several months left before you need to finish, then you can complete a section a week. Our program will always keep track of the time spent on each section when you save & log off. When re-entering your course, you will always start where you left off (rounded to the nearest minute) where you last logged off the course. We have built this flexibility into our course so that you can choose exactly how you want to complete the course.
- Technical Support
- Browser Questions
- Problem - Ads keep popping up while I'm taking the course.
Solution - We do not put ads within our course content. If you experience pop-up ads while taking our course, your computer most likely has adware installed or a virus. The following are links for free downloadable antivirus software that may be able to assist you in getting rid of pop-up ads.
To download AVG Free: http://free.avg.com/.
To download Ad-Aware Free: http://www.lavasoft.com/.
To download Malwarebytes Free: http://www.malwarebytes.org/.
Solution - Upgrade your browser! You may not have the latest version of your current browser or you may be using an out-dated browser that is no longer supported. Here are links to several browsers that our course has been tested in:
If you are using Google Chrome: please upgrade your browser at https://www.google.com/intl/en/chrome/browser/.
If you are using Microsoft Edge: please upgrade your browser at https://www.microsoft.com/en-us/edge.
If you are using Mozilla Firefox: please upgrade your browser at https://www.mozilla.org/en-US/firefox/all.html.
Solution- If you are using AOL as your Internet service provider, you will have activity requirements while online. During some of the longer sections requiring more reading, there is a chance AOL will knock you off-line unless you remain interactive with AOL. Do not leave the screen alone for any great length of time...remain interactive with the screen.
Solution- In order to better diagnose what specific problem or error is causing this message to appear, please make the following settings changes in your browser so you can pass along some very useful information to us.
1. Open Internet Explorer
2. Click at the top Tools
3. Select Internet Options
4. Click the Advanced Tab
5. Scroll down a few items and see under the Browsing section (should be second section)... Please uncheck the box for Show Friendly HTTP Error Messages
6. Click Apply and close (ok)
Now, please try whatever feature again and see if the error or warning notice continues to appear. However, now the page should display a detailed error message that you can copy and paste and send to us to better diagnose the problem.
- Computer Issue
- Problem - When I go to your website or when I'm taking the course my computer shuts down, closes or has some type of error screen or warning screen.
Solution - These types of problems could be caused by a number of different things, but they ARE NOT caused by simply going to our website. These are problems caused by your computer. For example, you may have too many programs open at the same time or you may not have enough memory left in your hard drive. To solve these types of problems, please refer to your computer manufacturer's tech support phone number or help guides.
- Course Status
- Problem - I completed a section, but the 'Course Status' page is not reflecting my progress.
Solution - If the 'Course Status' page doesn't reflect your progress throughout the course, first try clicking the Refresh or Reload button on your browser. If this doesn't work, please log off and end your connection to the Internet. Connect back on to the Internet and log back into www.trafficschool.com and click on Student Login from the navigation bar. This should refresh your online traffic school session and reflect your progress.
- Payment Issue
- Problem - I have paid for the course, but the site is not reflecting my payment and giving me access to the final exam.
Solution -
• If you have paid for the traffic school or drivers education course online with a credit card and your payment was accepted successfully, you will be sent a payment confirmation by email with an Order ID#. You will also be taken to a screen that will show the Order ID# on screen when payment has been accepted. If the 'Course Status' page does not reflect your payment, please log off and end your connection to the Internet. Connect back on to the Internet and log back into www.trafficschool.com and click on re-enter course from the navigation bar. This should refresh your session and reflect your payment.
• If you have paid for your online course by telephone with a credit card, please note that final exam access is given during normal business hours and may take some time pending credit card authorization. You will receive a payment confirmation email when your credit card has been processed and you have been granted access to the final exam.
• If you paid by check or money order through the mail, we have not received your payment yet. All mailed payments are processed on the same day received. We do not wait for checks to clear before granting access to the final exam.
Solution - Be Patient! Due to Internet traffic, it sometimes may take 1-2 minutes for credit card authorizations to be completed and processed. This is not unusual. Please wait until your browser screen prompts you to continue. Do not click on the payment button more than one time because your credit card may be charged for each click. TrafficSchool.com has taken the necessary steps to curb this problem from occurring, but clicking the payment button multiple times can trigger this. If the page seems to be stuck and not responding, please log off and end your connection to the Internet. Connect back on to the Internet and log back into www.trafficschool.com and click on Student Login from the navigation bar. This should refresh your session and reflect your payment. If you have paid, but not received the payment confirmation email nor your Order ID# then the payment was not accepted and you must try again.
- Re-Enter Course
- How do I continue an online course already in progress?
When you want to re-enter a course in progress, simply go to our homepage at www.trafficschool.com and click on the Student Login button on the navigation bar. For access to the online traffic school course, you will be prompted to enter your driver's license number and email address used during registration.
Solution- Please make sure that you are entering a valid email address. When entering your email address be sure that you are not entering any spaces between letters. Also, do not put the letters 'www.' before your email address. You must also enter the '@' (at) symbol after your username followed by .com, .net, or .org. Lastly, some email addresses have an '_' (underscore) symbol, this is located on your keyboard to the right of the '0' (zero) key by pressing the shift key and '-' (minus) key at the same time.
Solution - Make sure that the URL at the top of the screen reads exactly as follows: www.trafficschool.com.
Make sure that you originally registered with TrafficSchool.com. It is our policy to send confirmation emails to you when you register/enroll for the online course, make a payment, and complete the program. Check your email box for these confirmation emails to ensure that you have contacted the correct company. If you do not have a confirmation email from TrafficSchool.com, you have registered with another company.
If you are positive that you have registered with TrafficSchool.com, but the login/re-enter procedure is not working, it is because you are entering either your driver's license number and/or email address different from what you originally registered with. You will need to re-enter your information exactly as you registered including all letters, numbers, expiration dates, spaces in driver's license, etc. so long as you entered it during registration. The confirmation email that is sent when you enroll will have your information listed for re-entry purposes. Please refer to this email for assistance.
A common error when trying to re-enter your course is typing the letter 'O or o' instead of the number '0' (zero) or vice-versa for the driver's license # or e-mail address. When typing in your driver's license # or e-mail address, this re-entering function is not case sensitive (you may replace a lower case 'o' with a capitol 'O'), but it will not let you substitute a letter 'O or o' for the number zero '0'.
Go to the Settings option on your devise. Under Settings select "Safari" and then turn OFF private browsing. After you do this return to TrafficSchool.com's Course Login. You may need to refresh the page. You should now be able to login to your course.
iPhones and iPads with iOS7: To get to the Private browsing On/Off option, tap the new tab button (looks like a plus (+) sign), and then tap the "Private" button located in the bottom left corner of the screen. You may need to re-enter our web address (www.trafficschool.com) into this new tab with the Private browsing turned off. You should now be able to login to your course.
To read more about how to turn off your Private Browsing, click here to visit the Apple Support page about Private Browsing.
- Web Site Security
- How secure is my information when I do transactions on TrafficSchool.com?
We assure you that any information you send to TrafficSchool.com while you are logged into your account area of TrafficSchool.com is completely secure and private. This includes your personal information such as your email address, driver's license number and any other account information as well as any financial information, such as your credit card number or related information that you transmit to TrafficSchool.com via our web site. You can tell that you are in a secure environment when the beginning of the Internet address near the top of your browser bar changes from http:// to https:// . The 's' means that you are in a secure area of the website. Most browsers show a locked padlock graphic in the lower right corner when you are in a secure environment. However, if the padlock graphic is not present for some reason and the address begins with https, you are still in a secure area of the website.