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TrafficSchool.com Privacy Policy
(effective November 2001)
(modified September 2005)
TrafficSchool.com, Inc. has created this privacy statement in order to demonstrate
our firm commitment to your privacy. The following discloses our information
gathering and dissemination practices for this website: www.trafficschool.com.
TrafficSchool.com,
Inc. is a licensee of the TRUSTe Privacy Program. This privacy statement
discloses the privacy practices
for www.trafficschool.com. TRUSTe's certification covers the
website's privacy practices with regards to the gathering and dissemination
of information.
TRUSTe is an independent,
non-profit organization whose mission is to build users' trust and
confidence in the Internet by promoting the use of fair information
practices. Because this web site wants to demonstrate its commitment
to your privacy, it has agreed to disclose its information practices
and have its privacy practices reviewed for compliance by TRUSTe.
By displaying the TRUSTe trustmark, this web site has agreed to notify
you of:
1. What personally
identifiable information of yours or third party personally identification
is collected from you through the web site
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5.
What choices are available to you regarding collection, use and
distribution of the information
6.
The kind of security procedures that are in place to protect
the loss, misuse or alteration of information under TrafficSchool.com's
control
7. How
you can correct any inaccuracies in the information.
If you feel
that this company is not abiding by its posted privacy policy,
you should first contact TrafficSchool.com by email at privacy@trafficschool.com.
If you do not receive acknowledgment of your inquiry or your
inquiry has not been satisfactorily addressed, you should
then contact
TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with the Web site to
resolve your
concerns
Personal
Info & Its Use
We use your IP address to help diagnose problems with our server, and to administer
our Web site. IP
addresses
collected are not tied to users' personal information.
Our site's registration form requires users to give us contact information
(like their name and email address), unique identifiers (like their drivers
license
number), and demographic information (like their zip code, age, or gender). We
use customer contact information from the registration form to send the
user information
about our company. The
customer's contact information is also used to contact the visitor when requests
for clarification caused by problems with your student information are required
for certificate processing.
Unique identifiers (such as drivers license and court case numbers) are collected
to
verify the user's identity and for use for certificate processing with your court.
We do not sell or share this information with any third party, other than your
court (or court assistance agency contracting with your court) for proper paperwork
processing and dismissal. In some instances, this information will also be given
to various course providers we contract with to provide course delivery and certificate
fulfillment.
Demographic and profile data is also collected at our site. We use this
data to tailor the visitor's experience at our site, showing them content
that we
think they might be interested in, and displaying the content according to their
preferences. This information is shared with advertisers on an aggregate basis
only. In other words, we do not supply any specific identifying information to
any of our advertisers or partners.
In order to provide our traffic school on the Internet to you, we may on occasion
supplement the personal information you submitted to us with information from
third party sources. Certain court jurisdictions require students identities
to be verified in order to complete the final exam for traffic school online.
As an option to our in-person method of ID verification, we also provide our
students with the use of the eIDverifier authentication system from Equifax to
verify your identity. TrafficSchool.com provides full details and the option
of the this method of verification when taking the final exam.
Cookies
Our site uses cookies as a mechanism as a means for our server to store
its own information about a user on the user's own computer. Our website
does this to
remember where users log-off of their individual courses. To be able to "re-enter" your
course, we save your user information, thus, we must use cookies to store this
information. Since our course environment (logging in and out when you please)
depends on cookies, it is necessary for you to enable them to utilize our program.
Our website's cookie mechanism is solely tied to the personal information that
you have provided during the registration process.
This site contains links to other sites. TrafficSchool.com, Inc. is not
responsible
for the privacy practices or the content of such sites.
TrafficSchool.com
reviews customer testimonials and may display them on our site
from time to time.
However, testimonials do not contain identifying personal information.
Our site uses an order form for customers to request information, products,
and services. We collect visitor's contact information (like their email
address)
and financial information (like their account or credit card numbers). Contact
information from the order form is used to send orders and information about
our company to our customers. The
customer's contact information is also used to get in touch with the visitor
when it is necessary to discuss a problem in the processing of an order.
Financial information that is collected is used to bill the user for products
and services
Third Party
Intermediaries
We use an outside shipping company to ship orders, and a credit card processing
company to bill users for goods and services. These companies do not retain,
share, store or use personally identifiable information for any secondary purposes.
TrafficSchool.com contains framed links to other sites where it may appear to
the user by way of the look of the page that the user is still on the TrafficSchool.com
site. TrafficSchool.com uses this framing technique to provide a better, more
seamless experience for our users. You may verify which site you are visiting
by checking the URL location on your browser address bar.
Security
This site has security measures in place to protect the loss, misuse and alteration
of the information under our control. We use SSL (Secure Sockets Layer) technology
for managing the security of message transmissions through our website.
Email Communications
We send all new students a welcoming email to verify password and username; and
providing any necessary course instructions. In addition, we send a confirmation
email when your course tuition payment has been received. Furthermore, an email
is sent to confirm your successful completion of our course. In addition, TrafficSchool.com
may send a feedback survey so that students can provide us with information on
their course experience after course completion.
Special Offers and Updates
Established members will occasionally receive information on new law changes,
maintenance tips, course discount offers, products, services, special offers,
and a newsletter. Out of respect for the privacy of our users we present the
option to not receive these types of communications. Please see the Choice/Opt-out
section.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information
such as email address. Out of respect for our users privacy we provide a way
to opt-out of these communications. Please see the Choice/Opt-out section
Choice/Opt-Out
Our users are given the opportunity to 'opt-out' of having their information
used for purposes not directly related to our site at the point where we ask
for information.
Users who no longer wish to receive our newsletter and promotional communications
may opt-out of receiving these communications by replying to unsubscribe in the
subject line in the email or email us at unsubscribe@trafficschool.com.
You may also contact us at (800) 691-5014, unsubscribe@trafficschool.com,
or 9121 Oakdale Ave., Suite 120, Chatsworth, CA 91311 to opt-out.
Delete/Deactivation
This site gives users the option of removing their information from our database
to not receive future communications or to no longer receive our service. You
may send email to info@trafficschool.com for
this purpose. You will receive a confirmation email that your student record
has been deleted/deactivated.
Correct/Update
This site gives users the following options for changing and modifying information
previously provided.
- Within
the 'Course Status' section of your program, you will have
the ability to correct/update your student profile information
you provided to TrafficSchool.com.
- You may
also email info@trafficschool.com for
this purpose if you prefer
Notification
of Changes
If we are going to use your personally identifiable information in a manner different
from that stated at the time of collection we will notify you via email. You
will have a choice as to whether or not we use your information in this different
manner. In addition, if we make any material changes in our privacy practices
that do not affect user information already stored in our database, we will post
a prominent notice on our web site notifying users of the change. In some cases
where we post the notice we will also email users, who have opted to receive
communications from us, notifying them of the changes in our privacy practices.
Legal Disclaimer
Though we make
every effort to preserve your privacy we may need to disclose personal information
when required by law or in the good-faith belief that such action is necessary
in order to conform to the edicts of the law or comply with a legal process served
on our Web site.
Contacting
the Web Site
If you have any questions about this privacy statement, the practices of this
site, or your dealings with our company, you can contact us at:
TrafficSchool.com, Inc
9121 Oakdale Ave., Suite 120
Chatsworth, CA 91311
1-800-691-5014
info@trafficschool.com
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