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  • The Guarantee

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  • Testimonials

    "Because the information is very clear."
    - Marcia (Fort Myers, FL)

    "Very informative...graphics were excellent and make a good break from all the text. Great info for drivers even if they did not need to attend traffic school!"
    - Richard (Los Angeles, CA)

    "Very easy to read and understand. Also, I was able to continue when I could not complete course at one session."
    - Martha (Jacksonville, FL)

    "I learned more than a few thing that might of saved my life."
    - Scott (Bishop, CA)

    "Informative, fast, and inexpensive, and easy to do."
    - Avideh (Laguna Hills, CA)



    View More Rave Reviews

Help is on the way...

One way or another, we'll get your question answered! If you can't find an answer to your question below, you can always contact us through our website, by email or calling us toll free at 800-691-5014.

Search FAQs

Finding help with our FAQs is easy. Simply locate the course you have a question about and click to view a list of well-organized Q and A's.

    Search Arizona FAQs
      Arizona Defensive Driving
        Before You Register
          Why should I take a defensive driving class?

          Taking the defensive driving course will keep points off your driving record. Keeping points off your record keeps your insurance rates from increasing. You will also learn helpful driving techniques, up to date traffic laws and information.

          Can I take the final exam online?

          Our course is completed completely online from start to finish. That includes registration and the final exam.

          Who can take the course?

          You may take a defensive driving course for one violation in Arizona within 24 months. This course can be taken for most general moving violations. Drivers with commercial driver's license are not eligible for the Defensive Driving Program. Upon registration with our course, you will learn if you are eligible to take the course.

          Is this a "Traffic Survival School"?

          No. A Traffic Survival School mandated by the DMV is not the same as a Defensive Driving Class.

          How much does Traffic School in Arizona cost?

          The cost of our online course is $44.95. As required by the Arizona Supreme Court we will also collect your Court diversion fee, the Arizona State fee, and the Arizona State surcharge fee once you registration. You will need your specific ticket information to calculate the total cost required to attend traffic school.

        Taking the Course
          What if I want a refund?

          You can get a refund only before you begin the course. If you start the course, you will not be eligible for a refund.

          How do I get back to my course?

          To log into your Arizona course, click here.

          How long is the course?

          The course is a total of 4 and ½ hours.

          How long do I have to complete the course?

          Your Defensive Driving Course needs to be finished seven days before your court due date. You may request an extension from the court. One continuance may be issued upon the judge's ruling.

        When You Finish
          What happens when I finish the course?

          When you successfully complete the course, your certificate will be submitted electronically to the court on your behalf. You can also print a copy for yourself.

    Search California FAQs
      California Traffic School
        Before You Register
          How do I know that my county or court will accept the TrafficSchool.com programs?

          TrafficSchool.com is a DMV licensed traffic violator school (TVS# 1393) and all TrafficSchool.com programs in California are DMV approved and accepted by ALL counties and courts. You may contact our office at 1-800-691-5014 to verify approval or simply click on the following link to view our official DMV license. VIEW DMV LICENSE

          What if I don't have my own computer?

          That's OK. You can complete our traffic school program using virtually any computer with Internet access. Take the course at your local public library, at school, a cyber café, at work (make sure this is acceptable with your employer) or at your friend's house. While this is a homestudy program, some people are on the move and use different systems. Most computers and browsers available can use TrafficSchool.com's course, but optimal performance will be achieved with the most recent versions of Google Chrome, Safari, FireFox, or Microsoft Internet Explorer.

          Solution - Upgrade your browser! You may not have the latest version of your current browser or you may be using an out-dated browser that is no longer supported. Here are links to several browsers that our course has been tested in:

          If you are using Google Chrome with Windows: please upgrade your browser at https://www.google.com/intl/en/chrome/browser/.

          If you are using Google Chrome with a Mac: please upgrade your browser at http://www.google.com/mac/.

          If you are using Safari: please upgrade your browser at http://support.apple.com/downloads/#safari.

          If you are using Microsoft's Internet Explorer: please upgrade your browser at http://www.microsoft.com/en-us/download/ie.aspx?q=internet+explorer.

          If you are using Mozilla Firefox: please upgrade your browser at http://www.mozilla.org/en-US/firefox/all.html.

          As an alternative to taking an online traffic school program, we also have a workbook traffic school program available. The 'TrafficSchool.com - Workbook Course' will also satisfy your traffic school requirements in California. Our workbook is very similar to our online course. It is similar to a short magazine and is easy reading covering a wide range of traffic safety topics and techniques. If your job or lifestyle requires a lot of traveling, the workbook would be a great alternative to any traffic school course. You may order a workbook course online or you can call us toll-free at 1-800-691-5014 to place your order.

          I just received a ticket, what should I do?

          Wait to receive your paperwork from the court. Most courts will mail you a courtesy notice about two to three weeks after you receive a ticket. This notice will inform you of the bail amount you must pay for the ticket as well as your traffic school eligibility. Most courts will charge an administrative fee to allow you to complete traffic school in addition to the bail amount. Make sure to pay the required fees by your courts payment due date. It is important to take care of your court obligations before starting any of our programs.

          I'd like to take the course online, but I don't use credit cards. Can I still take the course?

          Yes. You may complete the entire online course, with the exception of the final exam, prior to paying. If you prefer, you may send us a check or money order instead of using a credit card, and once we receive it, we will give you access to the final exam. Remember that access to the final exam will not be granted until payment is received. If you prefer, you may also call us toll free at (800) 691-5014 and speak with one of our customer service representatives. They will take your payment right over the phone and give you immediate access to the final exam. TrafficSchool.com's friendly and knowledgeable customer service representatives are available on Monday-Friday from 8 a.m. to 6 p.m., and on Saturday from 9 a.m. to 2 p.m. to assist you. We are also available after hours by email.

          I've already paid the court money for traffic school, why do I have to pay again?

          Each court charges an additional fee to allow you to attend a traffic school or home study program. This is separate from any of our charges. If you do not pay this fee to the court, then the court will not accept your certificate of completion from us. All traffic schools including classroom, home study or Internet courses will charge separate additional fees.

          How much is the course?

          The total price for our California online traffic school course is as low as $19.95 including tax, certificate processing, shipping and handling. For an additional charge you may choose to have your certificate delivery expedited with RUSH processing.

          What if I don't have my own e-mail address?

          We use e-mail for much of our correspondence and you'll need an e-mail address for log-in purposes. If you do not have your own e-mail address then you may use a friend's (make sure to get permission) or you can obtain free e-mail services through a number of different websites, such as www.gmail.com, www.hotmail.com, or www.mail.yahoo.com.

          gmail hotmail yahoo mail

          Is your Website secure?

          Our Website is completely secure. TrafficSchool.com uses the latest security technologies including SSL (secure socket layer) protection. Remember, we will not share your information with anyone, except with your court (or court assistance agency contracting with your court) for proper paperwork processing and dismissal. Please view our privacy policy for details.

          How much time do I have to complete the course once I've paid for my ticket?

          You should make every attempt to complete your online traffic school course at least a couple days before your due date. Your court will give you ample time (generally 30-90 days) to complete your traffic school, but we recommend finishing your course as soon as possible. If your due date is soon approaching, we offer a rush processing service for your certificate for an additional charge. You may request this option when you pay for your course.

        Taking the Course
          Can I review the course material while I'm answering the test questions?

          Of course! We recommend reviewing all course material before testing. While taking each test you will be able to go through all course material specific to the questions you are answering. You have the benefit of reviewing all material before and during the answering of all questions.

          Do I have to complete the entire course all at one time?

          Not unless you want to. Our traffic school courses are completely self-paced, which means that you can finish them during one sitting or you can stop and start back up when you please. It's entirely up to you. If you have a deadline coming up and need to get it done in one day, you can. If you have several months left before your due date, then you can complete a section a week. We have built this flexibility into our courses so that you can choose exactly how much time it will take you to complete.

          Do I need to do the entire course myself or can I get help from a friend? What if I need help?

          When registering you must accept a user agreement that states that you will complete all the course materials on your own. You may not have a friend or family member answer any course questions for you. If you are having problems understanding the material, you may e-mail us at info@trafficschool.com or you may call us toll free at 1-800-691-5014. Our friendly and knowledgeable representatives are here to assist you.

          Is it possible to fail the course?

          Whichever course you choose, whether it is a classroom, online or homestudy traffic school, you must always take and pass a test. Although highly unlikely, there is the possibility of failing. In our courses, you have the benefit of reviewing all material before and during the answering of any questions. In addition, the answers to all questions are within the course material. You have unlimited chances to pass the sections quizzes. We also allow you two chances to pass the final. Most students pass on the first try so don't worry. If you are having problems understanding the material, you may e-mail us at info@trafficschool.com or you may call us toll free at (800) 691-5014 and speak to one of our friendly traffic violator school instructors. Remember: TrafficSchool.com's Money Back Guarantee - If you don't pass, you don't pay!

          How do I continue a course already in progress?

          Each time you complete one of the seven sections, your online course status will be saved. When you want to re-enter a course in progress, simply go to our homepage at www.trafficschool.com and click on the Student Login button on the navigation bar. For access to the course, you will be prompted to enter your driver's license number and email address used during registration.

          How long will the course take?

          Our online traffic school course is self-paced. This means that if it takes you a little longer to read the material and answer questions, then you can take your time. We do recommend taking your time and absorbing all the material. This will make the testing process much easier and smoother for you. Remember that you will be allowed to review all course material while you are taking the quizzes and final test.

        When You Finish
          What delivery options are available for my completion certificate?

          With our standard processing, all traffic school completion certificates are sent electronically to the DMV within 3 business days of your course completion. To have your certificate submitted electronically within 1 business day of your course completion, please choose rush processing.

          Is rush processing available for my traffic school completion certificate?

          Yes, TrafficSchool.com offers rush processing for your certificate if you complete your course Monday through Friday by 3pm PST (6pm EST). Your certificate of completion will be sent out the same day with rush processing. When you purchase your course or after you have completed your course, you will be able to specify if you want rush processing at that time. There is an additional fee for this service.

          How long will it take the court to process my completion once I finish the course?

          Once you complete the traffic school course we will electronically submit your certificate of completion electronically to the DMV within 72 business hours. Once your certificate information is retrieved by your court, they will mark it as received and electronically process your dismissal with the DMV so the ticket will not count as a point on your record. For large courts, the dismissal process can take several days to weeks. The exact time frame for this process depends on each individual court, so be patient. If you have completed your course prior to your due date, you have nothing to worry about.

          My due date is coming up or has passed. Can I get an extension?

          Each court has a different policy regarding extensions. You must contact your court for this information. It is best to call or write your court prior to your due date passing or as soon as you think you may not be able to finish your traffic school course on time.

          Can I take traffic school again if I've already been within the past 18 months?

          California Vehicle Code states that you may only attend traffic school once every eighteen months. The eighteen months is calculated from the date you received your first citation to the date you received your next one. It is your responsibility to make sure that you qualify with the court.

      California Mature Driver Improvement
        Before You Register
          How much money can I save?

          Save up to 15% on motor vehicle liability insurance for 3 years. The amount of discount you will receive depends on your insurance company.

          At what age can I take a Mature Driver course in CA?

          Drivers with a current CA driver's license and 55 years old or older, finishing our Online Mature Driver Improvement Class will be eligible for an auto insurance discount.

          Is this course approved for California?

          Approved by the Department of Motor Vehicles pursuant to Section 1675 of the Vehicle Code. California State Approved (Provider ID: M0335)

          How much does the course cost?

          California Mature Driver Initial Course - $19.95

          California Mature Driver Refresher Course- $17.95

          Which course should I choose?

          If this is your first time taking a CA Mature Driver course then you must complete the Initial Course. If you already took a CA Mature Driver course and the certificate is still valid or it has been no more than one (1) year since your certificate expired, than you are eligible for the Refresher course.

          How long is the course?

          The Initial Mature Driver Improvement course is 6 hours, or 400 minutes. The Refresher Mature Driver Improvement course is 4 hours, or 240 minutes. Both courses are available 24 hours a day and 7 days a week. You will have access to either course for 6 months after registration.

        Taking the Course
          How does the course work?

          The course consists of reading chapters, watching short animations, answering quiz questions and passing the final exam. You can start and stop as you like, or take the course in one sitting. You have 6 months complete all the material.

          How do I enter a course I already started?

          To log into your California Mature Driver course, click here.

        When You Finish
          How do I get my completion certificate?

          Your completion certificate will be sent to you via first-class mail to the address you provide in registration.

      Online California Drivers Education
        Before You Register
          At what age can I apply for a learner's permit?

          You need to be at least 15 ½ years old to apply for a learner's permit in the state of California.

          Can I start this drivers ed course before I am 15 ½ years old?

          If you are a high school student you can begin our online drivers ed course prior to 15 ½ years old, but remember, you can't apply for a CA learner's permit until you have turned 15 ½. It is strongly suggested that you be at least 15 years of age before starting your online course so that you will better retain the information garnished from the course material (which you will need when you take the written test at the California Department of Motor Vehicles (DMV) for your learners permit).

          Does this course fulfill state of California Department of Motor Vehicle requirements?

          Drivers Ed Direct is a DMV licensed driving school and will be able to fulfill all DMV requirements necessary to obtain a learner's permit and driver's license.

          Is this online drivers education course approved for all states in the USA?

          Our online California Drivers Education course is only state approved for California at the time being.

          Can you explain the delivery options available for mailing my certificate of completion?

          Unless otherwise specified, all driver education completion certificates are shipped via First Class Mail (USPS). However, you may choose to have FedEx 2-day or FedEx Overnight shipping to expedite your certificate delivery. You will be given the option for your certificate delivery while you register for the online course.

          What happens if I fail the drivers ed course?

          Though it is very unlikely, there is the possibility you will fail the test. Fortunately with our course, you have the advantage of reviewing all course material prior to answering any of the questions. Furthermore, the answers to all test questions are contained within the online course. Another benefit of our course is your ability to re-take the test if you don't pass on your first attempts. Having problems understanding the material? You can e-mail Drivers Ed Direct at info@driverseddirect.com or you may call toll free at (800) 728-1048.

          I want to take the online course, but I don't have or use credit cards. Can I still take your online course?

          Yes, you can take the course without using a credit card. Drivers Ed Direct allows you to complete the entire driving school course prior to paying, with the exception of the final test. Drivers Ed Direct accepts checks or money order instead of using a credit card. Remember that access to the final exam will not be granted until payment is received. If you prefer, you may also call Drivers Ed Direct toll free at (800) 728-1048 and speak with one of their customer service representatives. They will take your payment right over the phone and give you immediate access to the final exam. Drivers Ed Direct's friendly and knowledgeable customer service representatives are available on Monday-Friday from 8 a.m. to 7 p.m., and on Saturday from 9 a.m. to 2 p.m. to assist you.

          How much does the course cost?

          The total price for our California drivers ed course is now only $39.00 including tax, 24-hour certificate processing, all necessary DMV certificates and shipping and handling.

          What do I do if I don't have my own e-mail address?

          Because we use e-mail for much of our correspondence, you'll definitely need an e-mail address when you login. If you don't have your own personal e-mail address then we suggest getting one using one of the many free e-mail providers. Some email providers that offer free email accounts include www.hotmail.com, www.gmail.com, and www.mail.yahoo.com.

          Is your Website secure?

          Our Website is completely secure. Both TrafficSchool.com and DriversEdDirect.com uses the latest security technologies including SSL (secure socket layer) protection. Remember, we will not share your information to anyone, except DriversEdDirect.com and the California DMV. Please view our privacy policy for details.

          How long will it take me to finish the course?

          Our online drivers ed program is entirely self-paced. If you are a slower reader and it takes you a little longer to cover the material and answer questions, then you can take your time. If you are a quick study, then your pace will not be restricted. We suggest taking your time and absorbing all the material in the amount of time right for you and your learning ability. One thing is for sure; we do not put time restraints on our online programs. A time restricted course would make you spend a predestinated period of time on a lesson before allowing you to move forward.

        Taking the Course
          What do I do if I need assistance answering any of the questions within the online drivers ed course?

          Just pick up the phone and call Drivers Ed Direct toll free at 800-728-1048. One of our helpful and knowledgeable representatives will assist you.

          What if I fail the final exam?

          Though it is very unlikely, there is the possibility you will fail the test. Fortunately with our course, you have the benefit of reviewing all course material prior to answering any of the questions. Also, the answers to all test questions are within the online course. Another benefit of our course is your ability to re-take the test if you don't pass on your first attempts. If you're having problems understanding the material, you can e-mail Drivers Ed Direct at info@driverseddirect.com or you may call toll free at (800) 728-1048.

          Does my parent or guardian have to be present when I take the online course?

          The only responsibility of your parent or guardian concerning the online course is this: They must accept that they will supervise you completing all program testing without any outside help.

          When and how do I pay for the drivers ed course?

          You can pay for the course online after you have registered. You must obtain your parent or guardian's permission and have them assist you when paying for the course. If you'd like to do a free trial you can take the entire course, less the final exam, without payment. However, once you reach the final exam you will need to pay to continue the course. The final exam is required to obtain your certificate of completion. You also may pay over the phone by calling us with your credit card information, or you may send us a check or money order via mail.

          I forgot my password - can you help?

          Yes we can, simply call Drivers Ed Direct toll free at (800) 728-1048 or email info@driverseddirect.com to request your password.

          How do I continue my course that is already in progress?

          Every time you finish one of the sections, your course status will be saved. When you want to re-enter a course in progress, simply go to the DriversEdDirect.com homepage and enter your username and password.

          Do I need to finish the entire online course all at one time?

          It's up to you. Our online courses are self-paced, meaning you can finish them during one session or you can stop and start back up when you please. It's completely up to you. If you need to get it done in one day, go ahead. If you have several weeks or months left before you need to be done, then you can complete a section over several days or weeks. We built this flexibility into our courses so you would have the convenience to choose exactly how much time it will take you to be finished.

          Once I've paid for the course, how much time do I have to finish it?

          Take as much time as you need to complete the course, but we suggest completing your course in a timely fashion.

        When You Finish
          How many days will it take for you to process my certificate of completion once I am done with the course?

          Once you finish the online course, DriversEdDirect.com will process and send your completion certificate within 1 business day via the delivery method of your choice (you chose a delivery method when you registered). If you selected standard delivery, please allow 1-5 business days to receive your certificate in the mail.

          What should I do when I receive my certificate of completion in the mail?

          Simply take the certificate to your local CA DMV so you can take a traffic laws and sign test. If you pass the traffic laws and sign test at the DMV (and meet all other DMV requirements), you will receive your learner's permit.

          What other information do I need to take to the DMV other than my certificate?

          For links to your local California DMV and a complete list of what you'll need, please visit DrivingLinks.com. DrivingLinks.com offers helpful information and links directly to your California DMV and CA Driver Handbook.

          What can I do if I lose my completion certificate?

          There will be a $25.00 processing fee to have another certificate of completion sent. A letter signed by a legal parent or guardian is required to get a second completion certificate when the first certificate is lost or misplaced.

    Search Colorado FAQs
      Colorado Online Driver Improvement
        Before You Register
          Is this course approved?

          This course has been approved by select CO courts. A list of courts that work with our course will be presented during registration. If you do not find your court in this list, then we do not have a relationship with that court.

          Why should I take this course?

          Some Colorado courts will dismiss your traffic citation when you finish a defensive driving program.

          How much does this course cost?

          The cost of our online course is $28.95. This includes your TrafficSchool.com 5% discount.

          How long does this course take?

          The Colorado Driver Improvement Course is a 8 hour timed course.

        Taking the Course
          How does this course work?

          Read through our defensive driving course and answered quiz questions. Complete the multiple-choice final exam to receive your completion certificate.

        When You Finish
          How long does it take to get my certificate?

          Free Same-Day Processing. No additional charge. Certificates are processed Monday-Friday at 3 PM CST. Users completing after 3 PM CST will be processed the following business day. We ask you to allow 3-5 business days for delivery. Overnight Morning, Overnight and Two-Day delivery options are available for an additional fee.

          What do I do when I finish the course?

          You will receive your completion certificate by mail as well as a copy for you to keep. It is your responsibility to turn the original certificate into the court before your due date.

      Colorado Drivers Education
        Before You Register
          Is there an age requirement for this course?

          You can start taking the online Drivers Ed when you're 14 and 1/2 years old. You can apply for your permit when you turn 15.

          Is this course approved?

          The Colorado Online Driver's Education course is state approved, Class #9122, to meet Colorado drivers education requirements.

          How long is the course?

          This is a 30 hour course. Students can start and stop the course when they choose, and they have up to 6 months to complete the program.

          How does it work?

          There are 9 chapters. Each chapter is followed by a section test. At the end of the course there is a final test. Students have three attempts to pass each test.

          How much is the course?

          This course is $39.00.

        Taking the Course
          How do I log back into the course?

          To go back to your course, click here.

        When You Finish
          What happens when I finish the course?

          Once you have completed the course, you will receive an Affidavit of Completion. This form will be sent to the address provided during registration. You will take this with you to the DMV to apply for your permit. This certificate is good for 6 months.

    Search Delaware FAQs
      Delaware Defensive Driving
        Before You Register
          Is this course approved by the DMV?

          Both the Initial course and the Refresher course are approved by the Delaware Department of Insurance and the DMV.

          What does this course accomplish?

          Completion of the Online Delaware Defensive Driving Course will enable you to receive up to a 15% auto insurance discount. Also, you may be able to receive a 3-point reduction on your driving record.

          Can you explain the course to me?

          Each course consists of 4 modules, followed by section quizzes. At the end of both courses you will take a final exam. You have unlimited attempts to pass the quizzes and the final exam.

          What is the total cost?

          The initial course costs $29.00, and the refresher course is $12.95. Free reporting to the Department of Insurance and DMV are included in the price for both courses.

          Which course should I take?

          If this is your first time taking a DE Defensive Driver course for an insurance discount, then you want to sign up for the 6-Hour Initial Course. If you have taken a Delaware Defensive Driving Course and no more than two years has gone by since you completed that course, you can take the Delaware Defensive Driving 3-Hour Refresher Course.

          How much time do I need to take the course?

          The Initial course is 6 hours and the refresher course is 3 hours. Each course is timed.

        Taking the Course
          How do I log back into the course?

          To re-enter a course already in progress, click here.

        When You Finish
          What happens when I complete the course?

          When you finish your Defensive Driving program, you will be able to download your certificate at once. We will also notify the Department of Insurance, as well as the DMV.

          How much will I save on my insurance?

          By completing the 6-hour defensive driving program you will be eligible for a 10% discount on your liability insurance for three years. By completing the 3-hour refresher class, you will earn a 15% discount for the next 3 years.

    Search Florida FAQs
      Florida Traffic School
        Before You Register
          Is this course approved regardless of the Florida county or city I live in?

          Yes, our Internet traffic school course is approved by the state in all 67 Florida counties by the Department of Highway Safety Motor Vehicles (DHSMV). If you received a traffic ticket in the state of Florida, you can sign up for our course now.

          Please explain how the Internet course works if I have received a ticket?

          Our 4-hour state approved Internet Basic Driver Improvement (BDI) and Traffic Collision Avoidance Course (TCAC) course can be taken from any computer with Internet access allowing you to work at your own pace. You can register for these Florida traffic school courses online through our secure server processing forms. You will read 7 sections and then take a final exam. Upon successfully completing the final exam, we will mail your certificate of completion to the address you provided during registration.

          What is the price of the course?

          The total price of the traffic school course is only $34.95 including tax, and your DHSMV approved completion certificate. You can pay for your course online with a credit card through our secure server processing form, call us at 1-800-691-5014 and pay with credit card over the phone or you can send in a check or money order. Once you've registered for the traffic school course, you will be given the opportunity to choose which payment option you prefer.

          Is your Website safe?

          Our Website is totally secure. TrafficSchool.com uses the most up-to-date security technologies including SSL (secure socket layer) protection. Keep in mind, we will not share your information to anyone, except your court and the DHSMV. Please view our privacy policy for details.

          How many days do I have to pay my ticket and attend traffic school?

          Generally, you have 30 days to pay your traffic ticket. From the day you pay your ticket you usually have either 60 or 90 days to complete traffic school, depending on the court in which you received your moving violation. You should contact the county clerks office where you received the ticket to find out exactly what the rules are in that county.

        Taking the Course
          What do I do if I fail the course?

          Whichever traffic school course you choose, you must always take and pass a test, however, with the TrafficSchool.com Florida traffic school course, we allow you multiple chances to re-take the test questions. Also, you have the benefit of reviewing all material before answering any questions. If you are having problems understanding the material, you may e-mail us at info@trafficschool.com.

          How long will the online traffic school course take?

          The course will take 4 hours to complete. All traffic school programs, regardless of being online or in-person, are required to take 4 hours to complete. The Department of Highway Safety Motor Vehicles (DHSMV) regulates this requirement.

          Do I have to complete the entire course all at one time?

          Not unless you want to. Our traffic safety courses are completely self-paced, which means that you can finish them during one sitting or you can stop and start back up when you please. It's entirely up to you. If you need to get it done in one day, you can. If you have several months left before you need to finish, then you can complete a section a week. Our program will always keep track of the time spent on each section when you save & log off. When re-entering your course, you will always start where you left off (rounded to the nearest minute) where you last logged off the course. We have built this flexibility into our course so that you can choose exactly how you want to complete your traffic school course.

        When You Finish
          When will I receive my certificate?

          Certificates of completion are processed the next business day upon your completion of the Florida traffic school course. Certificates are mailed via First Class Mail-unless otherwise requested. Depending on the court/county in which you received your ticket, a certificate of completion will either be mailed directly to the court for processing or we'll mail you a certificate to bring in or mail to the court yourself. You will be notified of your particular court's requirement upon completion of your registration.

          I waited until the last minute, can you overnight my certificate?

          Yes. If you waited until the last minute and your due date with the court is approaching, we highly recommend that you choose either the FedEx 2nd Day Delivery with Same Day Processing (additional $18.00) or FedEx Overnight with Same Day Processing (additional $25.00) for your certificate delivery. If you complete the program BEFORE 6:00pm EST Monday – Friday, you'll have your certificate sent out that day. If you complete the program AFTER 6:00pm EST Monday – Friday, you'll have your certificate sent out the next day. COMPLETION CERTIFICATES WILL NOT BE SHIPPED OR RECEIVED ON WEEKENDS OR HOLIDAYS.

      Florida 8-Hour Judge Ordered Course
        Before You Register
          Is your course approved for Florida?

          TrafficSchool.com has teamed up with American Safety Council to bring you FL DHSMV approved courses.

          How much does the course cost?

          Our 8 Hour Judge Ordered Course is $59.00

          Which course should I choose?

          If you are directed by a judge to complete an 8-hour Intermediate Driver Improvement course you are mostly looking for our 8-hour judge ordered course. Be sure to read your court papers closely to verify which course you need.

          How long does the course take?

          The Judge Ordered course is an 8 hour timed course.

        Taking the Course
          Where do I login to my course?

          To log into your Florida 8 Hour Judge Ordered Program, click here.

        When You Finish
          What if I need my certificate sooner?

          Once students have passed the final exam, their certificate of completion will automatically be processed. Rush certificate options will be available at the end of the course. Customer may choose an email option for $9.95 to receive it faster. We will fax this certificate at no charge 24/7. They may also choose one of your FedEx options at a fee.

      Florida 12 Hour Advanced Driver Improvement
        Before You Register
          Is this an approved course?

          TrafficSchool.com has joined forces with American Safety Council to provide you with FL DHSMV approved courses.

          Is this course FL DHSMV approved?

          Our affiliate American Safety Council is state approved by the Florida Department of Highway Safety and Motor Vehicles.

          How much does the course cost?

          Our 12 Advanced Driver Improves Course is $75.00

          Which course should I choose?

          Our 12-hour Advanced Driver Improvement course is for the reinstatement of a suspended or revoked license.

          How long is the course?

          The Advanced Driver Improvement course is an 12 hour timed course.

        Taking the Course
          Where do I login to my course?

          To log into your Florida 12 ADI Program, click here.

        When You Finish
          How long will it take for me to receive my certificate?

          Once students have passed the final exam, their certificate of completion will automatically be processed. Rush certificate options will be available at the end of the course. Customer may choose an email option for $9.95 to receive it faster. We will fax this certificate at no charge 24/7. They may also choose one of your FedEx options at a fee.

      Florida 6-hour Senior Driver
        Before You Register
          Is there an age requirement for this course?

          If you are over the age of 55 and have a Florida driver's license then you're eligible for this course.

          Is this course approved?

          This course is fully approved by the Florida Department of Highway Safety and Motor Vehicles.

          Why should I take a mature driver class?

          No matter who your insurer is, they are state mandated to reduce your auto insurance premiums for the next three years if you complete an approved mature driver course. The amount of discount will vary with each insurer, so you may want to speak with your insurer to see exactly how much you can save.

          How much does this course cost?

          The entire course, including your completion certificate, costs $14.95.

          How long does this course take?

          This course is a 6-hour online accident prevention course.

        Taking the Course
          How does this course work?

          Once you register for the course, you can start right away or wait until it is convenient for you. Read through the course material and take section quizzes. At the end of the course you take a final exam.

          Where do I login to my course?

          To log into your Florida Mature Driver Course, click here.

        When You Finish
          What happens when I finish the course?

          The completion certificate is mailed to the student and their insurance provider. You may choose an email option for $9.95 to receive it faster. We will fax this certificate at no charge 24/7. They may also choose one of your FedEx options at a fee. Regular postal mail takes 5-7 business days to receive.

      Florida First Time Driver
        Before You Register
          How old do I have to be to apply for a Florida learner's license?

          In the state of Florida, you must be at least 15 years of age.

          Can I begin taking the course if I am younger than 15 years old?

          Yes. According to Florida rules, you can be 14 ½ years old when starting this drivers ed course. But remember, you cannot apply for a learner's license until your 15th birthday.

          Is this online course approved for all Florida counties and cities?

          Yes, our online drivers ed course is approved by the DHSMV (Department of Highway Safety and Motor Vehicles) and can be completed to satisfy your first time driver traffic law and substance abuse course requirement for every city and county in the state of Florida.

          Who's required to complete the Florida first time driver traffic law and substance abuse course?

          If you want your learner's drivers license, regardless of age, the state of Florida requires you take this drivers education course. In short, all new drivers must take a first time driver traffic law and substance abuse course.

          How does the online first time drivers ed course works?

          Our Florida first time driver traffic law and substance abuse course can be completed from any MAC or PC with Internet access. Because it is online, you can do the course from where you want and at your own pace. You can sign up for the course online through our very secure server processing forms. To complete the course, you'll read 4 chapters and then take a final exam. When you pass the final exam, we'll mail your certificate to the mailing address provided during registration.

          How much does this Florida online course cost?

          The total cost of the online course is only $34.95. This price includes the online course, tax, DHSMV (Department of Highway Safety and Motor Vehicles) approved completion certificate, same-day certificate processing, and shipping & handling.

          Is your drivers ed Website secure?

          Yes, our website is completely secure. DriversEdDirect.com uses the latest security technologies, such as SSL (secure socket layer) protection. Your information won't be shared with anyone, except the Florida DHSMV. View our privacy policy for more details.

        Taking the Course
          What happens if I fail the first time driver course?

          Although improbable, there is the possibility of you failing the test. In the event you do fail, we allow you multiple chances to take the test questions over. Also, in our course, you have the benefit of reviewing all material before answering any questions. In addition, the answers to all questions are within the course material. If you are having problems understanding the material, you may e-mail us at info@driverseddirect.com.

          How many hours will the online course take to complete?

          The Department of Highway Safety and Motor Vehicles (DHSMV) requires the course take 4 hours to complete. All first time driver courses (both online or in-person) are mandated to take 4 hours to finish. The chart below explains the course chapters and their time requirements.

          Chapter Summary Time Requirement

          • Chapter #1 - 1 Hour
          • Chapter #2 - 1 Hour
          • Chapter #3 - 1 Hour
          • Chapter #4 - 1 Hour
          • Final Exam - 40 Question Final Exam (No Specified Time Requirement)

          Does the entire course have to be completed all at one time?

          It's up to you. Our course is self-paced, which means that you can finish it during a single sitting or stop and start back up when you choose. We will always keep track of the time spent on each chapter when you save & log off. When you log back in, you start right where you left off, rounded to the nearest minute.

        When You Finish
          When and how will I receive my completion certificate?

          Your completion certificate will be reported to the DMV office electronically immediately after you're done with the program. Your local DMV office will have this info and you just give them your name and they will already know that you completed.

    Search Georgia FAQs
      Georgia Drivers Education
        Before You Register
          How old do I have to be to apply for a Georgia learner's permit?

          Students must be at least 15 years old to apply for a learners permit and must hold the permit for 1 year and 1 day.

          Will this meet my DMV requirements?

          This course is approved by the Georgia DDS to meet the Joshua's Law Classroom requirement.

          How much does it cost?

          The cost of this course is $99.00. Parents of minor dependants that take this course with us (a private drivers ed school) are eligible for a tax credit. Check with the Department of Revenue for more details.

          How much time do I need to take the course?

          This is a 30 hour course. Once you have registered, you will have 90 days to complete the course.

        Taking the Course
          How does the class work?

          There are 10 sections. Each section is followed by a quiz. At the end of the program there is a final exam. Students have unlimited attempts to pass the section quizzes and three attempts to pass the final test.

          I already registered, how do I get to my program?

          To go back to your course, click here.

        When You Finish
          How do I get my completion certificate?

          Upon course completion, you will be emailed a copy of your certificate and the Georgia Department of Driver Services will automatically be notified of your successful course completion.

    Search Idaho FAQs
      Idaho Point Reduction
        Before You Register
          Is this course approved?

          This is a point reduction course approved by the Idaho Transportation Department.

          Why should I take this course?

          This course can reduce up to three points on your driving record.

          How often can I take this course?

          You can attend a Defensive Driving course once every three years.

          How much is the course?

          The price of this course is $29.95.

          How long is this program?

          This is a 6 hour course.

        Taking the Course
          How do I log in?

          Log into your Idaho course, click here.

        When You Finish
          When will I receive my certificate?

          When you finish the course, students will receive the completion certificate by mail. Please allow 5-10 business days.

          What do I do with my certificate?

          It is the student's responsibility to mail a copy of the completion certificate to the Idaho Transportation Department to receive the 3-point reduction.

      Idaho Mature Driver Improvement
        Before You Register
          Is this an approved curriculum?

          This course is state approved for drivers over 65.

          What does this course accomplish?

          Eligible drivers who complete our program can earn a nice auto insurance for three years. Before you sign up for this course, please check with your insurance provider to verify that they give discounts for Mature Drivers. Your insurance company can also tell you the exact amount you can save on your auto insurance premiums.

          How do I know if I am eligible?

          This course is intended for Idaho drivers who are 65 years of age or older and can be taken once every three years.

          How much is the course?

          The course price is $29.95.

        Taking the Course
          How do I return to my lessons?

          To continue your Idaho course, click here.

          How much time do I need to take the course?

          Idaho Safe Motorist Course is a 6 hour course. There 14 sections, complete with short section quizzes and a final exam. You are able to stop the course at any time and begin again when you have time.

        When You Finish
          What do I do when I finish the course?

          Once you complete the mature driver Course, you will be mailed a completion certificate that you can show your car insurance company to get your discount. This may take 5-10 business days to receive certificate in the mail.

    Search Michigan FAQs
      Michigan Basic Driver Improvement
        Before You Register
          Is this class state approved?

          Yes. This is a Michigan Department of State approved Basic Driver improvement course.

          What does this class accomplish?

          By successfully completing this program, you will avoid points from traffic tickets and the insurance increase that comes with it.

          How do I know if I can take this course?

          The State of Michigan will send a letter by mail to notify drivers if they are eligible to take this course.

          What is the total cost?

          The price is $39.00. Your completion certificate is included.

          How much time do I need to take the course?

          This is time 4-hour BDI course. You have 60 days to complete this course after you receive a State of Michigan notice of eligibility letter.

        Taking the Course
          How does the course work?

          This course has 7 sections with 7 quizzes, followed by a final exam. Students have 3 attempts to successfully pass the final exam.

          How do I go back to my course?

          Return to your Michigan BDI course, click here.

        When You Finish
          What happens once I finish the course?

          When you have completed the course, the MI Department of State will be notified. You will also receive a certificate by mail for your records.

    Search Missouri FAQs
      Missouri Driver Improvement
        Before You Register
          Is this a certified defensive driving program?

          This is a Missouri certified and approved course.

          What does this course accomplish?

          Take this course to keep points from being assess against your driving record.

          Am I eligible to take this course?

          You can take this course once every 36 months for point reduction.

          What is the price of the course?

          Course price is $19.95, completion certificate included.

          What is the time requirement for this class?

          This is a 8 hour class. You need to finish a defensive driving course within 60 days of receiving your ticket.

        Taking the Course
          How do I continue the course?

          To re-enter your Missouri Driver Improvement Program, click here.

        When You Finish
          How do I get my completion certificate?

          Your certificate will be mailed to you via USPS on the same day of course completion, if completed prior to 1 p.m. CST, or it will be mailed the next business day if finished after 1 p.m. CST. Allow 5-10 business days to receive certificate in the mail. If you need expedited delivery, simply choose our rush delivery service for an additional fee.

    Search North Dakota FAQs
      North Dakota Defensive Driving
        Before You Register
          Is this an approved course?

          This course has been approved by the North Dakota Highway Patrol.

          Why should I take this class?

          This is a state-approved insurance reduction course. By completing this course you will be eligible for an insurance discount that is good for two years. Please contact your auto insurance agent for the amount of your discount.

          How much is the course?

          Our course costs $24.95.

        Taking the Course
          Can you explain the course to me?

          Our 4 hour course consists of four chapters and a 25 question final exam. You will have 3 chances to pass the final exam.

          How do I get back to my course?

          To go back to your North Dakota course, click here.

        When You Finish
          What happens when I finish this program?

          The North Dakota Highway Patrol will be notified electronically upon successful completion of the course. A certificate will also be mail to student and should be received no later than 15 days following completion of the course. You may make a copy of the course completion certificate for your records. It is the student's responsibility to provide a copy of the certificate of completion to the court if you took this course as part of a plea bargain.

    Search New Jersey FAQs
      New Jersey Defensive Driving Improvement
        Before You Register
          Is this course approved?

          This is a New Jersey Motor Vehicle Commission approved course for all of New Jersey.

          What does this course accomplish?

          By attending this online course, you may be able to remove points from driving record and receive up to a 10% insurance discount for 3 years.

          How do I know if I can take this course?

          This course can be taken once every 5 years towards traffic point reduction.

          How much is the course?

          The price of the New Jersey Defensive Driving course is $27.95.

          How long does the course?

          This is a 6 hour course.

        Taking the Course
          How do I complete the course?

          Read through 4 modules. Take section quizzes. At the end of the course, take a final exam. You have unlimited attempts to pass the quizzes and 3 attempts to pass the final exam.

          How do I return to my course?

          To continue your New Jersey course, click here.

        When You Finish
          What happens when I finish the program?

          The New Jersey MVC will be notified when the course has been completed. You will also receive a certificate in the mail 7-10 business days after completion. This certificate can be given to your insurance company to receive your discount. Contact your insurance agent for more information. Also,

      New Jersey Mature Driver Improvement
        Before You Register
          Is this course approved?

          New Jersey approved for drivers over 50 years of age.

          Why should I take this course?

          You can save money on your auto insurance by taking this online accident prevention course. The amount of discount may vary. Check with your insurer to see exactly how much you can save.

          Are there requirements to take the course?

          To take this course, you need to be over the age of 50.

          How much is the course?

          The course is $19.95.

        Taking the Course
          How does it work?

          This program consists of 5 modules and 5 section quizzes. Complete the course by passing a final exam.

          How do I return to my lessons?

          To re-enter your mature course, click here.

          How long is the course?

          This is a 6 hour mature driver course.

        When You Finish
          What happens when I finish the course?

          After completing the defensive driving course for seniors, you will receive a completion certificate that is also sent to your insurer as proof that you have completed the course.

    Search New Mexico FAQs
      New Mexico Online Driver Improvement
        Before You Register
          Is this course approved?

          This course is approved by the New Mexico DOT.

          What is this course for?

          Our New Mexico defensive driving course will help meet the requirements for you to dismiss a ticket, remove points from your DMV driving record, or get an insurance rate reduction.

          What is the total cost?

          The price for this course is $28.45, which includes the TrafficSchool.com 5% discount.

        Taking the Course
          How do I take the final exam?

          Take the final exam for this course at an approved Testing Center or with a licensed notary public.

          How do I log back into the course?

          To log into your account, click here.

          How long is the course?

          This is a 6 hour course.

        When You Finish
          What do I do with my certificate?

          You will receive a completion certificate in the mail as well as a copy for your records. It is your responsibility to turn the certificate into the appropriate party.

    Search Nevada FAQs
      Nevada Defensive Driving
        Before You Register
          Is this course DMV approved?

          Both classes are approved for all Nevada counties, DMV License Number: TSS000029695.

          What is the price of the course?

          The 5-hour course cost $14.95 and the 8-hour course $24.95.

          Which course should I choose?

          The 5-hour course is for individuals that have received two or less violations within the past 12 months. The 8-hour course is for individuals that have received three or more violations within the past 12 months.

          How long is the course?

          There are two courses, a 5-hour course and a 8-hour. You will have 6 months to complete either course.

        Taking the Course
          I already started a course. How do I return to it?

          To go back to your course, click here.

        When You Finish
          How do I receive my certificate?

          Once you pass the final exam, your course completion will be reported to the Nevada DMV within 30 days by submitting form DS-305. You will also receive a course completion certificate through the USPS. It is the responsibility of the student to deliver the completion certificate to the county court from which the traffic ticket was received.

      Nevada Drivers Education
        Before You Register
          Who can take the course?

          The Nevada online drivers ed course is designed for anyone between 15 and 18 years of age. This course must be completed before your 18th birthday.

          Does this course satisfy the Nevada DMV requirements?

          Yes. This online drivers education course is approved by the Nevada DMV and satisfies their requirements.

          Is this course approved regardless of the Nevada county or city I live in?

          Yes, the Department of Motor Vehicles (DMV) approved our online drivers ed course and may be taken to satisfy Nevada's drivers education course requirement regardless of where you live in the state of Nevada.

          Is the presence of a parent or guardian required?

          Yes, in order to complete the course a parent or guardian must be present to supervise the final quiz.

          How much is it?

          The total price for the Nevada Online Drivers Ed course is only $99. This fee includes tax, certificate processing, the Nevada Department of Motor Vehicles approved completion certificate and shipping & handling. You can pay for your drivers ed course online with a credit card through our secure server processing form. You can also pay over the phone with a credit card or by mailing in a check after you have registered.

          It is very important to us that you are satisfied with the course before you are asked to pay your tuition, therefore, you will not be asked to pay for the course until you have successfully completed the first section.

          Is your Website safe?

          Our Website is totally secure. TrafficSchool.com uses the most up to date security technologies including SSL (secure socket layer) protection. Remember, we will not share your information with anyone, except your course provider and the Nevada DMV. Please look at our privacy policy for details.

        Taking the Course
          Do you have Red Asphalt, the movie?

          Yes, these videos are part of the drivers ed program.

          What if I fail the final exam?

          You can take the final exam test as many times as necessary until you pass.

          How long will the online course take?

          This course meets Nevada's 30-hour requirement, but since it is being provided to you via the Internet, it can be completed entirely at your own pace. We recommend taking your time while going through the course, absorbing all the material at your own pace.

        When You Finish
          I finished the course, when will I get my certificate?

          All certificates are mailed via 1st Class Mail. You should expect to receive your certificate within 2 - 5 business days. Once you register, you may choose to have your certificate sent via FedEx or certified mail for an additional charge.

          I lost my certificate, can I replace it?

          Certificates of Completion are DMV numbered and hard to replace. In the event that you lose your certificate and need to get another, we require your parent or legal guardian to contact us in order to have your certificate duplicated. There is an additional $20.00 processing fee for certificate duplication.

    Search New York FAQs
      New York Defensive Driving
        Before You Register
          Is this course approved?

          The New York PIRP course is NY DMV approved, Sponsoring Agency 029.

          Why should I take this course?

          This course can be taken for 2 reasons. First you can reduce up to 4 points on your driving record. Second, you can earn a 10% discount on your liability, no-fault, and collision auto insurance premiums.

          How often can I take this course?

          This course can be taken once every 18 months.

          What is the total cost?

          The price for this online point reduction program is $34.50 and includes a completion certificate copy mailed to the student, as well as electronic reporting to the NY DMV.

          How long is the course?

          This course is a 6 hour timed course. Once registered, you will have 30 days to complete the course.

        Taking the Course
          How does it work?

          There are 4 sections. Each section is followed by a quiz. There is no final exam. Students have three chances to pass the section quizzes.

          I already registered, how do I get to my account?

          If you have already started a course and would like to return to it, click here.

        When You Finish
          How long will it take to get my certificate?

          When you finish the course, you will receive a completion certificate via first class mail to present to your insurance company. Also, your successful completion will be reported to the NY DMV electronically.

    Search Tennessee FAQs
      Tennessee Court Ordered Traffic School
        Before You Register
          Will this meet my DOS requirements?

          This course has been approved by the Tennessee Department of Safety.

          Why should I take this course?

          This course will meet your traffic school needs if you have been court-ordered to attend traffic school to remove a violation and/or you have less than 12 points accumulated on your driving record. If you are unsure, check with their individual court to see if this course meets their traffic violation dismissal requirement.

          How much is the course?

          $44.95, includes completion certificate.

        Taking the Course
          What does the course entail?

          There are 4 modules to read through, 4 section quizzes and a 20 question final test.

          I already enrolled, how do I get to my program?

          To return to your account, click here.

          How long is the course?

          This is a 4 hour defensive driving online program.

        When You Finish
          How do I get my completion certificate?

          Download or print your certificate of completion immediately after passing the online course. Give your completion certificate to the court to take care of your ticket.

      Tennessee Mature Driver Course
        Before You Register
          Is this an approved program?

          This is a Tennessee Department of Public Safety approved Mature Driver course.

          What is the benefit of taking this course?

          Become eligible for a discount of up to 15% off your car insurance for the next 3 years. For more information on the specific discount you will receive please contact your insurance company.

          Is there an age requirement for this course?

          In order to qualify for this course, you must be 55 years or older.

          What does the course cost?

          $19.95 covers this insurance reduction course, and completion certificate.

        Taking the Course
          What does the course consist of?

          The course consists of 5 chapters and 5 section quizzes. There is no final exam. You are guaranteed to pass the course as you can attempt these quizzes as many times as needed.

          How do I log back into the course?

          Return to your course of study, click here.

          How long does the class take?

          This is an 8-Hour mature driver accident prevention course. You can go at your own pace. Do as much or as little in one sitting as you want.

        When You Finish
          How do I get my completion certificate?

          At the end of the program, you will be able to download and print your certificate. Submit certificate of completion to your insurance agent to receive discount.

    Search Texas FAQs
      Texas Defensive Driving
        Before You Register
          Can I use someone else's computer or Internet service?

          That is what makes this course so easy and great! You can take this from home, work, a friend or family's house, your local library, or you can even rent time on the Internet at a copy/computer center. Whatever computer you use, you simply need Internet access. You can also start on your own computer and then finish on another.

          Why go to a defensive driving class at all?

          When you receive a ticket, points are assessed on your driving record as a result. Sometimes, you are ordered to attend defensive driving school by a court of law. Often, this attendance will prevent the ticket from appearing on your official driving record as points. Insurance companies will give discounts after you successfully complete a defensive driving school course. Another reason to attend a defensive driving school is to become a more responsible driver, lower your chances of being involved in an accident (driver improvement school is sometimes assigned as part of the penalty associated with drinking and driving), and lower your chances of getting a ticket.

          How can I pay for the course?

          You can pay for the course a couple different ways, either by online credit card payment, by mailing in a check/money order or calling in a credit card payment over the phone. We recommend paying online via our secure credit card payment page after you fill out the registration form. Instructions for other forms of payments will follow after you register for the course.

          Does the course cost anything?

          Yes, the cost to complete the online defensive driving school is $25.00. This covers all elements of the course including immediate access to the site and the completion certificate. Regular in-class defensive driving schools charge similar fees. Defensive driving schools are privately operated businesses and whether you sit in a class or choose this online program, you will need to pay a fee. Expedited delivery of your certificate is available for an additional fee.

          How do I sign up for this course?

          Registration for this course is quite simple. You can click here and you'll be taken to the online registration page. Just complete all the appropriate fields and you can get started right away. It just takes minutes and you'll be able to start today.

          What if I have no e-mail address?

          We use e-mail for much of our correspondence and you'll need an e-mail address for log-in purposes. If you do not have your own e-mail address then you may use a friend's (make sure to get permission) or you can obtain free e-mail services through a number of different websites, such as www.hotmail.com or www.mail.yahoo.com.

          Is your Website secure?

          Our Website is fully secure. TrafficSchool.com uses the latest security technologies including SSL (secure socket layer) protection. Bear in mind, we will not share your information with anyone, except your course provider and court for proper paperwork processing and dismissal. Please look at our privacy policy for details.

        Taking the Course
          I just got knocked off line in the middle of a section. What do I do now?

          Many Internet users are knocked off line frequently. This may result from a lost Internet connection, another call interrupting your connection if you are on a single line with call waiting, or simply because your own computer crashes. Remember, as you complete each section of the course, your progress is logged. Completion of chapter one, for example, cannot be lost if your answers are submitted to the system and graded on screen. Being knocked off line at that point, will only bring you back to the start of the next chapter, it will not delete chapter one. Our website is unable to control your Internet connection and inactivity on your part will not result in our system knocking you off line. Any activity requirements will be on the part of your Internet service provider.

          I have already enrolled. How do I get back into the program?

          If you have already enrolled, you may re-enter at http://www.trafficschool.com/course/en/login.asp as many times as necessary to access and complete the program. If you have forgotten or lost your password, please call Online Defensive Driving at 866-528-3927. For Instructor Support please call Online Defensive Driving at 866-538-3224.

          How quickly can I finish this course?

          The course is designed to take the equivalent amount of time as a traditional in-class defensive driving school and will take six (6) hours. The great thing about this course, however, is that you work at your own pace. No one is sitting over your shoulder making you slow down or speed up. Everyone reads at different speeds and this program will allow you to proceed at your own pace and there is no time maximum for the program.

          Must I complete this course in one sitting?

          Online Defensive Driving is designed for the person who does not have a lot of time. The course is broken up into six (6) sections and you can log off and then log back on at a later time. The computer will record the section you have completed. You can log on and off as many times as you wish until you complete the program. You can also do the entire course in one sitting...it is up to you.

        When You Finish
          How soon will I receive my certificate once I complete the course?

          Certificates of completion are usually mailed within five (5) business days of your course completion via First Class mail.

          Is same-day processing available for completion certificate?

          Yes, we offer same-day processing for your certificate if you complete your course Monday through Friday by 2pm CST. Your certificate of completion will be mailed out the same day with same-day processing via First Class mail. When you purchase your course or after you have completed your course, you will be able to specify the delivery method of your certificate for most courts. You will also be able to specify if you want same-day processing at the same time. There is an additional fee for this service.

          I waited until the last minute, can you overnight my certificate?

          If you waited until the last minute and your due date with the court is approaching, we highly recommend that you choose the UPS Overnight mailing option for your certificate delivery. If you complete the program BEFORE 2:00pm CST Monday – Friday, you'll have your certificate sent out that day. If you complete the program AFTER 2:00pm CST Monday – Friday, you'll have your certificate sent out the next day. COMPLETION CERTIFICATES WILL NOT BE SHIPPED OR RECEIVED ON WEEKENDS OR HOLIDAYS. There is an additional fee for this service.

          What if my deadline for completion of defensive driving has passed?

          Contact your court for instructions regarding an extension of your due date. We cannot extend your due date for you.

    Search Virginia FAQs
      Virginia Defensive Driving
        Before You Register
          Is this course approved?

          This a VA DMV licensed course.

          What does this course accomplish?

          This course can be taken for several different reasons, including Virginia drivers who have been ordered by the DMV or a court to take a driver improvement course, or want to earn 5 safe driving points, or would like an insurance discount, or would just like to learn more about safe driving practices.

          How do I know if I am eligible?

          Students who qualify may choose the safe driving points OR the insurance discount, but not both. Applicants should contact their auto insurance provider to learn the maximum discount amount they will earn.

          How much is the course?

          Our Virginia Defensive Driving Course is $47.95. This price includes the final exam that will be taken at one of the approved testing centers.

        Taking the Course
          How does it work?

          This class is broken into 4 chapters followed by small section quizzes. When you have finished the online portion, visit any of our UPS Store, Mail Boxes Etc. or Library Partners to take the Virginia required final quiz.

          How do I log back into the course?

          To log into your Virginia Course, click here.

          How much time do I need to take the course?

          This is an 8 hour course. You will have 90 days to complete the course.

        When You Finish
          What happens when I finish the course?

          Your completion certificate will be automatically filed with the state of Virginia and mailed to you by the end of the next business day after successful completion. This may take 5-10 business days to receive certificate in the mail. Customer may choose a FedEx rush option upon completion of the course.

    Search Washington FAQs
      Washington Defensive Driving
        Before You Register
          Is this an approved course?

          This course is approved for Level One Traffic School and Court Referred Traffic School in Skagit County and "Upper" Kittitas County.

          I just got a ticket in Washington. What do I do?

          When you receive your ticket you need to respond to the court within 15 days and request to complete traffic safety school before the ticket appears on your driving record.

          What is the total cost?

          The price is $24.95, includes next-day Processing of your certificate.

        Taking the Course
          How does it work?

          There are 7 Sections and 7 review quizzes. At the end of the course there is a 25 question final test.

          I already registered, how do I get to my account?

          Re-enter your course, click here.

        When You Finish
          How long does it take to process my certificate?

          Complete the course today, have your certificate mailed tomorrow.

    Search West Virginia FAQs
      West Virginia Traffic School
        Before You Register
          Who can take the course?

          You can take this course if your violation was issued by the Winfield Police Department.

          What does this program cost?

          The price is $24.95, includes next-day Processing of your certificate.

        Taking the Course
          How does the course work?

          There are 7 Sections followed by 7 review quizzes. At the end of the course there is a 25 question final exam.

          How do I log back into the course?

          To continue your course, click here.

        When You Finish
          How long does it take to process my certificate?

          Once you finish the course your certificate will be processed and mailed on the next business day.

          I have my completion certificate, now what?

          Your original certificate must be given to the Putnam County Winfield Court to clear your Winfield PD traffic ticket.

    Search General Course and Tech Support FAQs
      General Questions
        Course Specifics
          What is the course like?

          Our online classes adhere to the basic outline of reading, interactive lessons and section quizzes, followed by a final exam. Each course can differ in regards to length, number of chapters, time prerequisite and final exam requirements set forth by each state.

        Payment
          How do I pay for the course?

          Unless otherwise specified, students have three payment options; with a credit card on our secure website, with a credit card over the phone with a customer service representative, or you can send a check or money order in the mail.

        Time Required
          Do I have to complete the entire course all at one time?

          Not unless you want to. Our courses are completely self-paced, which means that you can finish them during one sitting or you can stop and start back up when you please. It's entirely up to you. If you need to get it done in one day, you can. If you have several months left before you need to finish, then you can complete a section a week. Our program will always keep track of the time spent on each section when you save & log off. When re-entering your course, you will always start where you left off (rounded to the nearest minute) where you last logged off the course. We have built this flexibility into our course so that you can choose exactly how you want to complete the course.

        Disclaimer
          Information or FAQs regarding a partner Website.

          The FAQs on this page relate primarily to the TrafficSchool.com Website and courses. Please note that some or all of TrafficSchool.com's pricing, procedures, or other information may be different from that of our partner companies and their Websites and courses. For information or FAQs regarding a partner Website, please consult that Website directly.

      Technical Support
        Browser Error
          Problem - When I try to access your website, my browser displays a "Certificate Warning" message or a "Your Certificate is Invalid" warning.

          Solution - Upgrade your browser! You may not have the latest version of your current browser or you may be using an out-dated browser that is no longer supported. Here are links to several browsers that our course has been tested in:

          If you are using Google Chrome with Windows: please upgrade your browser at https://www.google.com/intl/en/chrome/browser/.

          If you are using Google Chrome with a Mac: please upgrade your browser at http://www.google.com/mac/.

          If you are using Safari: please upgrade your browser at http://support.apple.com/downloads/#safari.

          If you are using Microsoft's Internet Explorer: please upgrade your browser at http://www.microsoft.com/en-us/download/ie.aspx?q=internet+explorer.

          If you are using Mozilla Firefox: please upgrade your browser at http://www.mozilla.org/en-US/firefox/all.html.

          Problem: I'm using AOL and I keep getting knocked off line.

          Solution- If you are using AOL as your Internet service provider, you will have activity requirements while online. During some of the longer sections requiring more reading, there is a chance AOL will knock you off-line unless you remain interactive with AOL. Do not leave the screen alone for any great length of time...remain interactive with the screen.

          Problem: When I try to access your website, my browser displays a "Host Unknown" message or a "Site Not Found" error warning.

          Solution- In order to better diagnose what specific problem or error is causing this message to appear, please make the following settings changes in your browser so you can pass along some very useful information to us.

          1. Open Internet Explorer
          2. Click at the top Tools
          3. Select Internet Options
          4. Click the Advanced Tab
          5. Scroll down a few items and see under the Browsing section (should be second section)... Please uncheck the box for Show Friendly HTTP Error Messages
          6. Click Apply and close (ok)

          Now, please try whatever feature again and see if the error or warning notice continues to appear. However, now the page should display a detailed error message that you can copy and paste and send to us to better diagnose the problem.

        Computer Issue
          Problem - When I go to your website or when I'm taking the course my computer shuts down, closes or has some type of error screen or warning screen.

          Solution - These types of problems could be caused by a number of different things, but they ARE NOT caused by simply going to our website. These are problems caused by your computer. For example, you may have too many programs open at the same time or you may not have enough memory left in your hard drive. To solve these types of problems, please refer to your computer manufacturer's tech support phone number or help guides.

        Course Status
          Problem - I completed a section, but the 'Course Status' page is not reflecting my progress.

          Solution - If the 'Course Status' page doesn't reflect your progress throughout the course, first try clicking the Refresh or Reload button on your browser. If this doesn't work, please log off and end your connection to the Internet. Connect back on to the Internet and log back into www.trafficschool.com and click on Student Login from the navigation bar. This should refresh your online traffic school session and reflect your progress.

        Payment Issue
          Problem - I have paid for the course, but the site is not reflecting my payment and giving me access to the final exam.

          Solution -

          • If you have paid for the traffic school or drivers education course online with a credit card and your payment was accepted successfully, you will be sent a payment confirmation by email with an Order ID#. You will also be taken to a screen that will show the Order ID# on screen when payment has been accepted. If the 'Course Status' page does not reflect your payment, please log off and end your connection to the Internet. Connect back on to the Internet and log back into www.trafficschool.com and click on re-enter course from the navigation bar. This should refresh your session and reflect your payment.
          • If you have paid for your online course by telephone with a credit card, please note that final exam access is given during normal business hours and may take some time pending credit card authorization. You will receive a payment confirmation email when your credit card has been processed and you have been granted access to the final exam.
          • If you paid by check or money order through the mail, we have not received your payment yet. All mailed payments are processed on the same day received. We do not wait for checks to clear before granting access to the final exam.

          Problem - I have entered my credit card information into the payment page and clicked the submit button, but nothing is happening.

          Solution - Be Patient! Due to Internet traffic, it sometimes may take 1-2 minutes for credit card authorizations to be completed and processed. This is not unusual. Please wait until your browser screen prompts you to continue. Do not click on the payment button more than one time because your credit card may be charged for each click. TrafficSchool.com has taken the necessary steps to curb this problem from occurring, but clicking the payment button multiple times can trigger this. If the page seems to be stuck and not responding, please log off and end your connection to the Internet. Connect back on to the Internet and log back into www.trafficschool.com and click on Student Login from the navigation bar. This should refresh your session and reflect your payment. If you have paid, but not received the payment confirmation email nor your Order ID# then the payment was not accepted and you must try again.

        Re-Enter Course
          How do I continue an online course already in progress?

          When you want to re-enter a course in progress, simply go to our homepage at www.trafficschool.com and click on the Student Login button on the navigation bar. For access to the online traffic school course, you will be prompted to enter your driver's license number and email address used during registration.

          Problem - I am entering my email address into the registration page and it is telling me that my email address is invalid.

          Solution- Please make sure that you are entering a valid email address. When entering your email address be sure that you are not entering any spaces between letters. Also, do not put the letters 'www.' before your email address. You must also enter the '@' (at) symbol after your username followed by .com, .net, or .org. Lastly, some email addresses have an '_' (underscore) symbol, this is located on your keyboard to the right of the '0' (zero) key by pressing the shift key and '-' (minus) key at the same time.

          Problem - I am trying to re-enter the course, but when I enter my login information, the site says that I am not registered.

          Solution - Make sure that the URL at the top of the screen reads exactly as follows: www.trafficschool.com.

          Make sure that you originally registered with TrafficSchool.com. It is our policy to send confirmation emails to you when you register/enroll for the online course, make a payment, and complete the program. Check your email box for these confirmation emails to insure that you have contacted the correct company. If you do not have a confirmation email from TrafficSchool.com, you have registered with another company.

          If you are positive that you have registered with TrafficSchool.com, but the login/re-enter procedure is not working, it is because you are entering either your driver's license number and/or email address different from what you originally registered with. You will need to re-enter your information exactly as you registered including all letters, numbers, expiration dates, spaces in driver's license, etc. so long as you entered it during registration. The confirmation email that is sent when you enroll will have your information listed for re-entry purposes. Please refer to this email for assistance.

          A common error when trying to re-enter your course is typing the letter 'O or o' instead of the number '0' (zero) or vice-versa for the driver's license # or e-mail address. When typing in your driver's license # or e-mail address, this re-entering function is not case sensitive (you may replace a lower case 'o' with a capitol 'O'), but it will not let you substitute a letter 'O or o' for the number zero '0'.

        Web Site Security
          How secure is my information when I do transactions on TrafficSchool.com?

          We assure you that any information you send to TrafficSchool.com while you are logged into your account area of TrafficSchool.com is completely secure and private. This includes your personal information such as your email address, driver's license number and any other account information as well as any financial information, such as your credit card number or related information that you transmit to TrafficSchool.com via our web site. You can tell that you are in a secure environment when the beginning of the Internet address near the top of your browser bar changes from http:// to https:// . The 's' means that you are in a secure area of the website. Most browsers show a locked padlock graphic in the lower right corner when you are in a secure environment. However, if the padlock graphic is not present for some reason and the address begins with https, you are still in a secure area of the website.

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The TrafficSchool.com Team


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