Wait to receive your paperwork from the court. Most courts will mail you a courtesy notice about two to three weeks after you receive a ticket. This notice will inform you of the bail amount you must pay for the ticket as well as your traffic school eligibility. Most courts will charge an administrative fee to allow you to complete traffic school in addition to the bail amount. Make sure to pay the required fees by your courts payment due date. It is important to take care of your court obligations before starting any of our programs.

One Exception… San Diego County courts require that the student pay for their ticket AND complete traffic school at the same time. If you received a ticket in San Diego County, the court will send you information reflecting this policy.

How do I know that my county or court will accept the TrafficSchool.com programs?
Simply click on the "Get Started " button and we will lead you through to see if your particular court has approved our online traffic school programs.

The site says my court is not approved; can I still take your course?
Although TrafficSchool.com may not have a formal agreement with your court, many courts throughout the country have accepted TrafficSchool.com on a special request/approval basis. You may request special permission to your court to complete your traffic school requirements using our program. You may register for the course in advance, following the on-screen instructions to obtain special court permission. Once TrafficSchool.com receives a faxed or mailed copy of a letter from the court, on court letterhead, specifically granting you permission to take "TrafficSchool.com" or a "homestudy or on-line program", we will grant you access to the course. Remember: It is your responsibility to insure that your court will accept TrafficSchool.com's program.

If your court is not approved and you do not get special permission your court will not accept our certificate of completion.

I've already paid the court money for traffic school, why do I have to pay again?
Each court charges an additional fee to allow you to attend a traffic school or home study program. This is separate from any of our charges. If you do not pay this fee to the court, then the court will not accept your certificate of completion from us. All traffic schools including classroom, home study or Internet courses will charge separate additional fees.

How much time do I have to complete the course once I've paid for my ticket?
You should make every attempt to complete your online traffic school course at least a couple days before your due date. Your court will give you ample time (generally 30-90 days) to complete your traffic school, but we recommend finishing your course as soon as possible. If your due date is soon approaching, we offer Federal Express overnight mailing service for your certificate for an additional charge. You may request this option when you pay for your course.

How much is the course?
The total price for our California online traffic school course is as low as $19.95 including tax, 24-hour certificate processing, shipping and handling. For most courts, for an additional charge you may choose to have your certificate delivery expedited with RUSH processing and FedEx Overnight or 2-Day mailing options. We also offer a Certified mailing option for most courts as well. Please note your courts specific certificate issues in our certificate policy and/or when you register for our course.

Is your Website secure?
Our Website is completely secure. TrafficSchool.com uses the latest security technologies including SSL (secure socket layer) protection. The lock in the lower right corner of the browser screen can assure you of this. Remember, we will not share your information with anyone, except with your court (or court assistance agency contracting with your court) for proper paperwork processing and dismissal. Please view our privacy policy for details.

What if I don't have my own computer?
That's OK. You can complete our traffic school program using virtually any computer with Internet access. Take the course at your local public library, at school, a cyber café, at work (make sure this is acceptable with your employer) or at your friend's house. While this is a homestudy program, some people are on the move and use different systems. Most computers and browsers available can use TrafficSchool.com’s course, but optimal performance will be achieved with the most recent versions of Microsoft Internet Explorer. Many older browsers will not allow access to newer websites because of certain security issues. Most browsers allow for upgrades at the company's website. If you are using Microsoft's Internet Explorer, please upgrade your browser at http://www.microsoft.com/windows/ie/default.htm.

As an alternative to taking an online traffic school program, we also have a workbook traffic school program available. The "TrafficSchool.com - Workbook Course", which is approved in numerous courts throughout California, will also satisfy your traffic school requirements in most California courts. Our workbook is very similar to our online course. It is similar to a short magazine and is easy reading covering a wide range of traffic safety topics and techniques. If your job or lifestyle requires a lot of traveling, the workbook would be a great alternative to any traffic school course. You may order a workbook course online or you can call us toll-free at 1-800-691-5014 to place your order.

What if I don't have my own e-mail address?
We use e-mail for much of our correspondence and you'll need an e-mail address for log-in purposes. If you do not have your own e-mail address then you may use a friend's (make sure to get permission) or you can obtain free e-mail services through a number of different websites, such as www.hotmail.com o www.mail.yahoo.com.

I'd like to take the course online, but I don't use credit cards. Can I still take the course?
Yes. You may complete the entire online course, with the exception of the final exam, prior to paying. If you prefer, you may send us a check or money order instead of using a credit card, and once we receive it, we will give you access to the final exam. Remember that access to the final exam will not be granted until payment is received. If you prefer, you may also call us toll free at (800) 691-5014 and speak with one of our customer service representatives. They will take your payment right over the phone and give you immediate access to the final exam. TrafficSchool.com's friendly and knowledgeable customer service representatives are available on Monday-Friday from 8 a.m. to 7 p.m., and on Saturday from 10 a.m. to 4 p.m. to assist you. We are also available after hours by email.